Manual for IQOOL9 - Troubleshooting and error codes + PDF Download

Manual for IQOOL9 - Troubleshooting and error codes + PDF Download

Brand: TCL

Category: Air Conditioner

Manual Type:

Language:

Uploaded: April 8, 2025, 1:52 p.m.

Warranty Summary

TCL provides warranty cover against material or manufacturing faults, with RTB warranty covering parts and labor, excluding faulty installation.

Cooling Mode: Cools the room by circulating refrigerant and using a fan to blow cooled air. Set desired temperature and fan speed.

Heat Pump Mode: Heats the room by reversing the cooling cycle. Effective when outside temperature is not too low and indoor temperature is above 7°C. Set desired temperature and fan speed.

Fan Mode: Operates as a fan without cooling or heating. Fan speed can be adjusted. Temperature settings are disabled.

Dehumidify Mode: Removes moisture from the air. Fan speed is fixed at low, and temperature adjustment is disabled.

Auto Mode: Automatically selects cooling, heating, fan, or dehumidifying based on the difference between set and room temperatures. Temperature is not adjustable in this mode.

Timer Function: Set On or Off timers. Specify operation mode, temperature, and fan speed for On timer.

Sleep Mode: Adjusts temperature automatically for comfortable sleep and powers off after 10 hours.

Turbo Mode: Operates at maximum speed for 15 minutes for quick cooling or heating.

Swing: Controls vertical airflow direction. Horizontal direction is manually adjustable.

ECO Mode: Energy saving mode. Adjusts set temperature by 2°C in cooling (increase) or heating (decrease) mode.

IFeel Mode: Sets the unit temperature based on the remote control's location. Remote acts as a mobile thermostat.

Health Mode: Activates antibacterial ioniser function to improve air quality.

Troubleshooting and error codes

MALFUNCTION POSSIBLE CAUSE
The appliance does not operate
  • Power failure
  • Damaged indoor/outdoor unit fan motor
  • Faulty compressor thermomagnetic circuit breaker
  • Faulty protective device or fuses
  • Loose connections
  • Self protection in adverse conditions
  • Voltage higher / lower than the voltage range
  • Active TIMER-ON function
  • Damaged electronic control board
Strange odour Air filter dirty
Noise of running water Back flow of liquid in the refrigerant circulation
A fine mist comes from the air outlet This occurs when the air in the room becomes very cold, for example in the COOLING or DEHUMIDIFYING modes.
A strange noise can be heard This noise is made by the expansion or contraction of the front panel due to variations in temperature and does not indicate a problem.
Insufficient airflow, either hot or cold
  • Inappropriate temperature setting.
  • Air inlet or outlet of indoor or outdoor unit has been blocked.
  • Air filter is blocked.
  • Fan speed set at minimum.
  • Other sources of heat in the room.
  • No refrigerant.
The appliance does not respond to commands
  • Remote control is not near enough to indoor unit.
  • Battery in Remote controller may have been exhausted.
  • Obstacles between remote control and signal receiver in indoor unit.
The display is off
  • Active LED function
  • Power failure
Switch off the air conditioner immediately and cut off the power supply in the event of:
  • Strange noises during operation.
  • Faulty electronic control board
  • Faulty fuses or switches.
  • Spraying water or objects inside the appliance.
  • Overheated cables.
  • Very strong smells coming from the appliance.

Troubleshooting and error codes

MALFUNCTION POSSIBLE CAUSE
The appliance does not operate
  • Power failure
  • Damaged indoor/outdoor unit fan motor
  • Faulty compressor thermomagnetic circuit breaker
  • Faulty protective device or fuses
  • Loose connections
  • Self protection in adverse conditions
  • Voltage higher / lower than the voltage range
  • Active TIMER-ON function
  • Damaged electronic control board
Strange odour Air filter dirty
Noise of running water Back flow of liquid in the refrigerant circulation
A fine mist comes from the air outlet This occurs when the air in the room becomes very cold, for example in the COOLING or DEHUMIDIFYING modes.
A strange noise can be heard This noise is made by the expansion or contraction of the front panel due to variations in temperature and does not indicate a problem.
Insufficient airflow, either hot or cold
  • Inappropriate temperature setting.
  • Air inlet or outlet of indoor or outdoor unit has been blocked.
  • Air filter is blocked.
  • Fan speed set at minimum.
  • Other sources of heat in the room.
  • No refrigerant.
The appliance does not respond to commands
  • Remote control is not near enough to indoor unit.
  • Battery in Remote controller may have been exhausted.
  • Obstacles between remote control and signal receiver in indoor unit.
The display is off
  • Active LED function
  • Power failure
Switch off the air conditioner immediately and cut off the power supply in the event of:
  • Strange noises during operation.
  • Faulty electronic control board
  • Faulty fuses or switches.
  • Spraying water or objects inside the appliance.
  • Overheated cables.
  • Very strong smells coming from the appliance.