Brand: SAMSUNG
Category: TV
Manual Type:
Language:
Manual for HW-B650 - Troubleshooting and error codes + PDF Download
Uploaded: April 8, 2025, 1:49 p.m.
Warranty Summary
SAMSUNG HW-B650 is warranted against manufacturing defects for one year parts and labor.
Power On/Off: Use the Power button on the top panel or remote control.
Select Source: Use the Source button to cycle through inputs like D.IN, HDMI, BT, and USB.
Volume Control: Use the +/- buttons on the top panel or remote to adjust volume.
Sound Mode: Use the SOUND MODE button on the remote to select modes like Surround Sound, Game, Adaptive, etc.
Bluetooth Pairing: Press the PAIR button on the remote or select BT mode and hold the Source button.
Connections: Connect to TV via HDMI (ARC), Optical, or Bluetooth. Connect USB devices for media playback.
Troubleshooting and error codes
| Problem | Solution |
|---|---|
| Soundbar does not turn on. | Check power cord connection. |
| Soundbar works erratically. | Reinsert power cord, power cycle devices, check signal. |
| Remote control does not work. | Point at Soundbar, replace batteries. |
| Soundbar does not output any sound. | Adjust volume, check external device volume, select Soundbar output, check cable connections, reset product. |
| Subwoofer does not output any sound. | Check LED indicator, reconnect, remove obstacles, remove interfering devices, reconnect power plug. |
| The Subwoofer volume is too low. | Increase Subwoofer level, move Subwoofer closer. |
| TV is not connected via HDMI TO TV (ARC). | Check HDMI ARC connection, direct connection, enable HDMI-CEC. |
| No sound in HDMI TO TV (ARC) mode. | Change TV audio output to PCM or Dolby Digital. |
| Soundbar does not connect via Bluetooth. | Switch to BT PAIRING, disconnect other devices, reconnect Bluetooth speaker list, check ON-TV CONNECT, reconnect power, reset product. |
| Sound drops out when connected via Bluetooth. | Move device closer, check for obstructions or metal furniture. |
| Bluetooth multi connection does not work. | Disconnect TV, check Bluetooth Multi connection setting, disconnect and reconnect devices. |
| Soundbar does not turn on automatically with the TV. | Turn off TV first. |
Troubleshooting and error codes
| Problem | Solution |
|---|---|
| Soundbar does not turn on. | Check power cord connection. |
| Soundbar works erratically. | Reinsert power cord, power cycle devices, check signal. |
| Remote control does not work. | Point at Soundbar, replace batteries. |
| Soundbar does not output any sound. | Adjust volume, check external device volume, select Soundbar output, check cable connections, reset product. |
| Subwoofer does not output any sound. | Check LED indicator, reconnect, remove obstacles, remove interfering devices, reconnect power plug. |
| The Subwoofer volume is too low. | Increase Subwoofer level, move Subwoofer closer. |
| TV is not connected via HDMI TO TV (ARC). | Check HDMI ARC connection, direct connection, enable HDMI-CEC. |
| No sound in HDMI TO TV (ARC) mode. | Change TV audio output to PCM or Dolby Digital. |
| Soundbar does not connect via Bluetooth. | Switch to BT PAIRING, disconnect other devices, reconnect Bluetooth speaker list, check ON-TV CONNECT, reconnect power, reset product. |
| Sound drops out when connected via Bluetooth. | Move device closer, check for obstructions or metal furniture. |
| Bluetooth multi connection does not work. | Disconnect TV, check Bluetooth Multi connection setting, disconnect and reconnect devices. |
| Soundbar does not turn on automatically with the TV. | Turn off TV first. |