Manual for 36-volt e-Bike - Troubleshooting and error codes + PDF Download

Manual for 36-volt e-Bike - Troubleshooting and error codes + PDF Download

Brand: NISHIKI

Category: Electric Bicycle

Manual Type:

Language:

Uploaded: April 1, 2025, 12:48 a.m.

Manual Publish Date: 2022-11-28

Warranty Summary

The limited warranty covers defects in workmanship and materials for a period detailed in the manual, excluding specific parts and conditions.

Basic Operation Summary:

  • Starting: Mount the e-bike while applying brakes, and start pedaling. Use the LCD display to control assist levels.
  • Throttle: Once at a minimum speed (1-3 mph), use the thumb throttle to increase speed. Hold to maintain speed, release to decrease.
  • Shifting Gears: Use the right-hand shift lever to change gears while pedaling forward. Listen for a 'click' to confirm gear change. Adjust rear derailleur if needed for smooth shifting.
  • Stopping: Apply front and rear brake levers. Practice stopping in a safe space to get accustomed to the e-bike's weight and braking.

Troubleshooting and error codes

Troubleshooting Table
Symptoms Possible Cause Solution
Display is on, motor does not work or works slowly/intermittently Battery voltage is low Charge Battery
Display is on, motor does not work or works slowly/intermittently Battery is loose in compartment Re-seat Battery
Display is on, motor does not work or works slowly/intermittently Wire Harness connectors loose Check that Harness connectors are firmly attached
Reduced ride time Battery is low Recharge
Reduced ride time Battery does not hold a charge Replace Battery
Battery does not fully charge Battery at end of life Replace Battery
Battery does not fully charge Charger not connected correctly Re-check charger connections at battery and wall socket
Display does not turn on Battery not fully seated Re-seat Battery
Display does not turn on Wire Harness connectors loose Check that Harness connectors are firmly attached
Display does not turn on Display bad Replace Display
Display does not turn on Power is off Turn Power on
No Pedal assist Wire Harness connectors loose Check that Drive Motor Harness connectors are firmly attached
No Pedal assist Motor bad Replace Motor
No Pedal assist Speed sensor magnet not aligned Align magnet on wheel with sensor on frame near motor

Troubleshooting and error codes

Troubleshooting Table
Symptoms Possible Cause Solution
Display is on, motor does not work or works slowly/intermittently Battery voltage is low Charge Battery
Display is on, motor does not work or works slowly/intermittently Battery is loose in compartment Re-seat Battery
Display is on, motor does not work or works slowly/intermittently Wire Harness connectors loose Check that Harness connectors are firmly attached
Reduced ride time Battery is low Recharge
Reduced ride time Battery does not hold a charge Replace Battery
Battery does not fully charge Battery at end of life Replace Battery
Battery does not fully charge Charger not connected correctly Re-check charger connections at battery and wall socket
Display does not turn on Battery not fully seated Re-seat Battery
Display does not turn on Wire Harness connectors loose Check that Harness connectors are firmly attached
Display does not turn on Display bad Replace Display
Display does not turn on Power is off Turn Power on
No Pedal assist Wire Harness connectors loose Check that Drive Motor Harness connectors are firmly attached
No Pedal assist Motor bad Replace Motor
No Pedal assist Speed sensor magnet not aligned Align magnet on wheel with sensor on frame near motor