Brand:
LG
Category: Washing Machine
Manual Type:
Language:
Manual for WM6998H*A - Troubleshooting and error codes + PDF Download
Uploaded: March 30, 2025, 4:25 p.m.
Warranty Summary
LG offers a limited warranty for this Washer and Dryer, covering parts and labor for one year from the date of original purchase.
- Sort laundry and load the washer: Sort by fabric, soil, color, and load size. Place items inside.
- Add cleaning products: Use HE detergent in the dispenser. For manual dispensing, use appropriate compartments for detergent and bleach.
- Turn on the washer: Press the Power button.
- Select a cycle: Choose a wash cycle using the knob and confirm with the OK button.
- Adjust settings: Modify default settings like temperature, spin speed, and soil level if needed.
- Begin cycle: Press Start/Pause to start the wash.
- End of cycle: Remove clothing promptly after the cycle finishes.
Troubleshooting and error codes
| Problem | Possible Cause & Solution |
|---|---|
| Door open | The door is opened. Open and close the door again. If the message keeps appearing, unplug the power cord and call for service. |
| Door unlocked | The door is not secured. Check for objects around the door and door seal. If the message keeps appearing, unplug the power cord and call for service. |
| Water supply | Water supply faucets are not fully open. Make sure that the water faucets are fully open. Water inlet hoses are kinked, pinched, or crushed. Make sure that the hoses are not kinked, pinched or crushed behind or under the washer. Be careful when moving the washer during cleaning or maintenance. Water inlet filters are clogged. Clean the inlet filters. See MAINTENANCE. Water supply pressure to faucet or house is too low. Check another faucet in the house to make sure that household water pressure is adequate and flow is not restricted. Disconnect the water inlet hoses from the washer and run a few gallons of water through the hoses to flush out any dirt. If flow is too low, contact a plumber to have the water supply lines repaired. Water supply connected with leak-limiting hoses. • The use of hoses designed to limit leaks is not recommended. Leak limiting hoses can trip falsely and prevent the washer from filling. |
| Drainage | Drain hose is kinked, pinched, or clogged. Make sure that the drain hose is free of clogs or kinks and is not pinched behind or under the washer. |
Troubleshooting and error codes
| Problem | Possible Cause & Solution |
|---|---|
| Door open | The door is opened. Open and close the door again. If the message keeps appearing, unplug the power cord and call for service. |
| Door unlocked | The door is not secured. Check for objects around the door and door seal. If the message keeps appearing, unplug the power cord and call for service. |
| Water supply | Water supply faucets are not fully open. Make sure that the water faucets are fully open. Water inlet hoses are kinked, pinched, or crushed. Make sure that the hoses are not kinked, pinched or crushed behind or under the washer. Be careful when moving the washer during cleaning or maintenance. Water inlet filters are clogged. Clean the inlet filters. See MAINTENANCE. Water supply pressure to faucet or house is too low. Check another faucet in the house to make sure that household water pressure is adequate and flow is not restricted. Disconnect the water inlet hoses from the washer and run a few gallons of water through the hoses to flush out any dirt. If flow is too low, contact a plumber to have the water supply lines repaired. Water supply connected with leak-limiting hoses. • The use of hoses designed to limit leaks is not recommended. Leak limiting hoses can trip falsely and prevent the washer from filling. |
| Drainage | Drain hose is kinked, pinched, or clogged. Make sure that the drain hose is free of clogs or kinks and is not pinched behind or under the washer. |