Brand:
LG
Category: Washing Machine
Manual Type: User Manual
Language: English
Manual for WM3600HWA - Troubleshooting and error codes + PDF Download
Uploaded: March 26, 2025, 4:47 p.m.
Warranty Summary
This LG Washing Machine has a limited warranty of one year for parts and labor, ten years for the Direct Drive Motor (parts only), and three years for the Stainless Steel Drum (parts only).
Operation Summary
- Sort laundry and load the washer.
- Add cleaning products to the dispenser.
- Turn on the washer.
- Select a cycle using the selector knob or buttons.
- Adjust settings if desired, using cycle modifier and option buttons.
- Press Start/Pause to begin the cycle.
- Remove laundry promptly after the cycle ends.
Refer to the manual for detailed instructions and safety information.
Troubleshooting and error codes
Troubleshooting
| Problem | Possible Cause & Solution |
|---|---|
| IE INLET ERROR | Water supply faucets are not fully open. Make sure that the water faucets are fully open. Water inlet hoses are kinked, pinched, or crushed. Make sure that the hoses are not kinked, pinched or crushed behind or under the washer. Water inlet filters are clogged. Clean the inlet filters. See MAINTENANCE. Water supply pressure to faucet or house is too low. Check another faucet in the house to make sure that household water pressure is adequate and flow is not restricted. |
| UE UNBALANCE ERROR | The load is too small. Add additional items to allow the washer to balance the load. Heavy articles are mixed with lighter items. Always try to wash articles of somewhat similar weight to allow the washer to evenly distribute the weight of the load for spinning. |
| dE DOOR OPEN ERROR | The door is not secured. Close and secure the door. If the message keeps appearing, unplug the power cord and call for service. |
| DE WATER OUTLET ERROR | Drain hose is kinked, pinched, or clogged. Make sure that the drain hose is free of clogs or kinks and is not pinched behind or under the washer. The end of the drain hose is more than 96 inches (2.4 m) above the bottom of the washer. Move the end of the drain hose so that it is lower than 96 inches (2.4 m). |
| LE TEMPERATURE SENSOR ERROR | Control error. Unplug the washer and wait 60 minutes. Reconnect power and try again. |
| FE OVERFLOW ERROR | Water level is too high due to a faulty water valve. Close the water faucets, unplug the washer, and call for service. |
| PE PRESSURE SENSOR ERROR | The water level sensor is not working correctly. Close the water faucets, unplug the washer, and call for service. |
| LE MOTOR LOCKED ERROR | A motor error has occurred. Allow the washer to stand for 30 minutes and then restart the cycle. |
| Sud OVERSUDSING DETECTION | Oversudsing of detergent Do not add more than the manufacturer's recommended amount of detergent. To remove suds, turn the washer off then back on, then run the Rinse+Spin cycle. |
| PF WATER LEVEL SENSOR ERROR | Water level is too low or high compared to the load. Unplug the washer and wait for 60 minutes. Reconnect power and try again. |
| FF FROZEN ERROR | Inlet hose, drain hose or drain pump is frozen. See Care in Cold Climates. |
| CL CONTROL LOCK FUNCTION | The Control Lock function is on to prevent anyone from changing cycles or operating the washer. Turn off the Control Lock function in the control panel. See Control Lock under Options and Extra Functions. |
| tcl TUB CLEAN ALARM | It is time to run the Tub Clean cycle. This is not an error code. It indicates that the Tub Clean cycle is running or needs to be run to clean the washer drum. |
Troubleshooting and error codes
Troubleshooting
| Problem | Possible Cause & Solution |
|---|---|
| IE INLET ERROR | Water supply faucets are not fully open. Make sure that the water faucets are fully open. Water inlet hoses are kinked, pinched, or crushed. Make sure that the hoses are not kinked, pinched or crushed behind or under the washer. Water inlet filters are clogged. Clean the inlet filters. See MAINTENANCE. Water supply pressure to faucet or house is too low. Check another faucet in the house to make sure that household water pressure is adequate and flow is not restricted. |
| UE UNBALANCE ERROR | The load is too small. Add additional items to allow the washer to balance the load. Heavy articles are mixed with lighter items. Always try to wash articles of somewhat similar weight to allow the washer to evenly distribute the weight of the load for spinning. |
| dE DOOR OPEN ERROR | The door is not secured. Close and secure the door. If the message keeps appearing, unplug the power cord and call for service. |
| DE WATER OUTLET ERROR | Drain hose is kinked, pinched, or clogged. Make sure that the drain hose is free of clogs or kinks and is not pinched behind or under the washer. The end of the drain hose is more than 96 inches (2.4 m) above the bottom of the washer. Move the end of the drain hose so that it is lower than 96 inches (2.4 m). |
| LE TEMPERATURE SENSOR ERROR | Control error. Unplug the washer and wait 60 minutes. Reconnect power and try again. |
| FE OVERFLOW ERROR | Water level is too high due to a faulty water valve. Close the water faucets, unplug the washer, and call for service. |
| PE PRESSURE SENSOR ERROR | The water level sensor is not working correctly. Close the water faucets, unplug the washer, and call for service. |
| LE MOTOR LOCKED ERROR | A motor error has occurred. Allow the washer to stand for 30 minutes and then restart the cycle. |
| Sud OVERSUDSING DETECTION | Oversudsing of detergent Do not add more than the manufacturer's recommended amount of detergent. To remove suds, turn the washer off then back on, then run the Rinse+Spin cycle. |
| PF WATER LEVEL SENSOR ERROR | Water level is too low or high compared to the load. Unplug the washer and wait for 60 minutes. Reconnect power and try again. |
| FF FROZEN ERROR | Inlet hose, drain hose or drain pump is frozen. See Care in Cold Climates. |
| CL CONTROL LOCK FUNCTION | The Control Lock function is on to prevent anyone from changing cycles or operating the washer. Turn off the Control Lock function in the control panel. See Control Lock under Options and Extra Functions. |
| tcl TUB CLEAN ALARM | It is time to run the Tub Clean cycle. This is not an error code. It indicates that the Tub Clean cycle is running or needs to be run to clean the washer drum. |