Manual for 002-399 - Troubleshooting and error codes + PDF Download

Manual for 002-399 - Troubleshooting and error codes + PDF Download

Brand: KAYOBA

Category: Treadmill

Manual Type:

Language:

Uploaded: April 8, 2025, 1:53 p.m.

Manual Publish Date: 2017-09-28

Warranty Summary

Warranty information is not mentioned in this manual.
Quick Start:
  • Connect to power and insert safety key.
  • Press START.
  • Adjust speed and incline.
Manual Mode:
  • Select MANUAL mode.
  • Press START to begin.
  • Adjust speed and incline manually.
  • Set target time, distance, or calories in standby mode.
Quick Programme:
  • Select a program.
  • Start program.
  • Adjust speed and incline during program when column flashes.

Troubleshooting and error codes

Fault Action
The treadmill is activated, but nothing is shown on the display. Check whether the overload protection is working.
Check that the power switch, overload protection and cord between the drive unit and the voltage transformer are in good condition and make sure there is a good connection.
Check that there is a good connection between the drive unit and display.
The voltage transformer is defective, replace the transformer.
The display shows E01 after activation. Fault on signal cable. Check that all cables between the display and drive unit are in a good condition.
Fault in components/parts in the display.
Fault in the transformer.
The display shows E02 after activation. Check that the motor cable is in good condition, if not replace the motor cable. If it does not work have the motor checked at a service centre.
Check the control unit.
Check that the input voltage is correct.
The display shows E04 after activation. Check that the signal cable to the incline motor is in good condition, pull out the connection and insert it again.
Check that the power cord to the incline motor is in good condition.
Check whether the power cord to the incline motor is faulty, replace the power cord or have the incline motor checked at a service centre.
The circuit board may need replacing.
Press the LEARNING button to reprogramme.
The display shows E05 after activation - overload protection. The treadmill is overloaded.
A part can have fastened, putting excessive strain on the motor. Adjust the belt.
Check whether the motor smells or if it sounds overloaded.
Check if the circuit board is working properly.
The circuit board could be short circuited. Have the circuit board checked at a service centre.

Troubleshooting and error codes

Fault Action
The treadmill is activated, but nothing is shown on the display. Check whether the overload protection is working.
Check that the power switch, overload protection and cord between the drive unit and the voltage transformer are in good condition and make sure there is a good connection.
Check that there is a good connection between the drive unit and display.
The voltage transformer is defective, replace the transformer.
The display shows E01 after activation. Fault on signal cable. Check that all cables between the display and drive unit are in a good condition.
Fault in components/parts in the display.
Fault in the transformer.
The display shows E02 after activation. Check that the motor cable is in good condition, if not replace the motor cable. If it does not work have the motor checked at a service centre.
Check the control unit.
Check that the input voltage is correct.
The display shows E04 after activation. Check that the signal cable to the incline motor is in good condition, pull out the connection and insert it again.
Check that the power cord to the incline motor is in good condition.
Check whether the power cord to the incline motor is faulty, replace the power cord or have the incline motor checked at a service centre.
The circuit board may need replacing.
Press the LEARNING button to reprogramme.
The display shows E05 after activation - overload protection. The treadmill is overloaded.
A part can have fastened, putting excessive strain on the motor. Adjust the belt.
Check whether the motor smells or if it sounds overloaded.
Check if the circuit board is working properly.
The circuit board could be short circuited. Have the circuit board checked at a service centre.