Manual for iAVS16 - Troubleshooting and error codes + PDF Download

Manual for iAVS16 - Troubleshooting and error codes + PDF Download

Brand: iHome

Category: Smart Speaker

Manual Type:

Language:

Uploaded: March 30, 2025, 4:25 p.m.

Warranty Summary

iHome Products warrants this product to be free from defects for one year from the original purchase date.
  1. Download the iHome AVS app.
  2. Follow in-app instructions to set up account and Wi-Fi connection.
  3. Connect Amazon account for Alexa voice capability.
  4. For Bluetooth mode, press the Bluetooth button to pair your device.
  5. Use voice commands or the iHome AVS app to set and adjust alarms.
  6. Control music playback and lighting using buttons or the app.

Troubleshooting and error codes

SYMPTOM POSSIBLE SOLUTION
Unit won't turn on AC adapter isn't plugged in or not properly connected Plug AC adapter into working outlet and DC jack. Check wall switch.
Device does not respond Unit not connected to power; pairing issue Check unit is ON, adjust volume, press Play/Pause. Verify Bluetooth pairing.
Erratic performance External interference Move unit away from interference sources (routers, etc).
No sound Volume too low Increase volume on unit and device.
Sound distorted Volume too high; Sound source distorted Reduce volume. Check sound file quality.
Clock display mismatch Time zone incorrect in app Correct time zone in Alexa and iHome AVS apps.

Troubleshooting and error codes

SYMPTOM POSSIBLE SOLUTION
Unit won't turn on AC adapter isn't plugged in or not properly connected Plug AC adapter into working outlet and DC jack. Check wall switch.
Device does not respond Unit not connected to power; pairing issue Check unit is ON, adjust volume, press Play/Pause. Verify Bluetooth pairing.
Erratic performance External interference Move unit away from interference sources (routers, etc).
No sound Volume too low Increase volume on unit and device.
Sound distorted Volume too high; Sound source distorted Reduce volume. Check sound file quality.
Clock display mismatch Time zone incorrect in app Correct time zone in Alexa and iHome AVS apps.