Manual for Single-Package Rooftop Unit (RTU) Gas Heating/Electric Cooling Units With R-410A Refrigerant - Troubleshooting and error codes + PDF Download

Manual for Single-Package Rooftop Unit (RTU) Gas Heating/Electric Cooling Units With R-410A Refrigerant - Troubleshooting and error codes + PDF Download

Brand: Generic

Category: Home HVAC System

Manual Type:

Language:

Uploaded: April 7, 2025, 8:14 p.m.

Manual Publish Date: 2014-10-01

Warranty Summary

No warranty information provided in this manual.
To Light Unit:
  • Set thermostat to lowest temperature and SYSTEM to HEAT or AUTO.
  • Turn off gas supply externally.
  • Turn off electrical supply at RTU main disconnect.
  • Remove gas component access panel.
  • Move RTU gas valve to OFF and wait 5 minutes.
  • Move RTU gas valve to ON.
  • Replace gas component access panel.
  • Restore electrical power.
  • Turn on gas supply.
  • Set thermostat above room temperature to start unit.
To Shut Unit Off:
  • Set thermostat heat setpoint to lowest and SYSTEM to OFF.
  • Turn off gas supply externally.
  • Turn off electrical supply at RTU main disconnect.

Troubleshooting and error codes

Problem Possible Solution
Insufficient heating or cooling Insufficient heating or cooling Check air filter, return/supply grilles.
Unit not operating at all Unit not operating at all Check thermostat settings (temperature, SYSTEM switch).
Electrical supply off Electrical supply off Check electrical supply switch, fuses, circuit breaker.
Gas supply shut off (heating) Gas supply shut off (heating) Check external manual shutoff valve (open position).
Gas valve control switch off (heating) Gas valve control switch off (heating) Check gas valve control switch (ON position).

Troubleshooting and error codes

Problem Possible Solution
Insufficient heating or cooling Insufficient heating or cooling Check air filter, return/supply grilles.
Unit not operating at all Unit not operating at all Check thermostat settings (temperature, SYSTEM switch).
Electrical supply off Electrical supply off Check electrical supply switch, fuses, circuit breaker.
Gas supply shut off (heating) Gas supply shut off (heating) Check external manual shutoff valve (open position).
Gas valve control switch off (heating) Gas valve control switch off (heating) Check gas valve control switch (ON position).