Brand: Dual
Category: Car Audio Receiver
Manual Type:
Language:
Manual for XDVD269BT - Troubleshooting and error codes + PDF Download
Uploaded: April 8, 2025, 1:50 p.m.
Warranty Summary
Dual Electronics Corp. warrants this product to be free from defects in material and workmanship for a period of one year from the date of the original purchase.
Power On/Off: Press the power button to turn the unit on or off.
Volume: Rotate the volume knob to adjust the volume level.
Mode: Press the MODE button to switch between Radio, Disc, USB, Bluetooth, and AUX input modes.
Radio Operation: Select the Radio icon to access AM/FM radio. Use the touch screen controls for tuning and preset stations.
Disc/USB/microSD Operation: Insert a disc or USB/microSD device to play audio files. Use the touch screen controls for playback and navigation.
DVD Operation: Insert a DVD to play video content. Use the touch screen controls for playback and menu options.
Bluetooth Operation: Pair your Bluetooth device to make calls and stream audio. Use the touch screen controls for phone and music functions.
Troubleshooting and error codes
| Problem | Cause | Action |
|---|---|---|
| Unit will not turn on (no power) | Yellow wire not connected or incorrect voltage Red wire not connected or incorrect voltage Black wire not connected Fuse blown |
Check connections for proper voltage (11~16VDC) Check connection to ground Replace fuse(s) |
| Unit has power (but no sound) | Speaker wires not connected One or more speaker wires touching each other or touching chassis ground |
Check connections at speakers Insulate all bare speaker wires from each other and chassis ground |
| Unit blows fuse(s) | Yellow or red wire touching chassis ground Speaker wires touching chassis ground Incorrect fuse rating |
Check for pinched wire Check for pinched wire Use fuses with correct rating |
| Unit has audio (but no video) | Parking brake safety circuit not connected Parking brake not applied |
Check connections at parking brake Apply parking brake as described on page 26 |
| No video display (when in reverse) | Reverse circuit not connected Vehicle is not in reverse |
Check connections at reverse lamp Select reverse gear |
| DVD does not start playback | Physical defect in media Wrong region |
Check media for scratches Use discs labeled "Region 1" or "All" only |
| Excessive skipping | Unit is not mounted correctly Physical defect in media |
Check mounting sleeve Check media for scratches |
| Disc Region Incorrect appears on display | Region code error | Use discs labeled "Region 1" or "All" only |
Troubleshooting and error codes
| Problem | Cause | Action |
|---|---|---|
| Unit will not turn on (no power) | Yellow wire not connected or incorrect voltage Red wire not connected or incorrect voltage Black wire not connected Fuse blown |
Check connections for proper voltage (11~16VDC) Check connection to ground Replace fuse(s) |
| Unit has power (but no sound) | Speaker wires not connected One or more speaker wires touching each other or touching chassis ground |
Check connections at speakers Insulate all bare speaker wires from each other and chassis ground |
| Unit blows fuse(s) | Yellow or red wire touching chassis ground Speaker wires touching chassis ground Incorrect fuse rating |
Check for pinched wire Check for pinched wire Use fuses with correct rating |
| Unit has audio (but no video) | Parking brake safety circuit not connected Parking brake not applied |
Check connections at parking brake Apply parking brake as described on page 26 |
| No video display (when in reverse) | Reverse circuit not connected Vehicle is not in reverse |
Check connections at reverse lamp Select reverse gear |
| DVD does not start playback | Physical defect in media Wrong region |
Check media for scratches Use discs labeled "Region 1" or "All" only |
| Excessive skipping | Unit is not mounted correctly Physical defect in media |
Check mounting sleeve Check media for scratches |
| Disc Region Incorrect appears on display | Region code error | Use discs labeled "Region 1" or "All" only |