Brand: Dual
Category: Car Audio Receiver
Manual Type: User Manual
Language: English
Manual for XDM280BT - Troubleshooting and error codes + PDF Download
Uploaded: March 12, 2025, 3:54 a.m.
Warranty Summary
Dual Electronics Corp. warrants this product to be free from defects in material and workmanship for a period of one year from the original purchase.
Basic Operations:
- Power On/Off: Press the Power button to turn the unit on or off.
- Mode Selection: Press the MODE button to switch between AM/FM radio, CD player, Bluetooth, Auxiliary Input, and USB.
- Volume Adjustment: Rotate the Volume Knob to increase or decrease the sound level.
- Tuning (Radio): Use the Tune/Track Up/Down buttons to seek stations or manually tune frequencies.
- Track Selection (CD/USB): Use the Tune/Track Up/Down buttons to navigate tracks.
- Audio Settings: Press the AUDIO button to adjust Bass, Treble, Balance, and Fader.
Troubleshooting and error codes
| Problem | Cause | Action |
|---|---|---|
| Unit will not turn on (no power) | Yellow wire not connected or incorrect voltage Red wire not connected or incorrect voltage Black wire not connected Fuse blown | Check connections for proper voltage (11~16VDC) Check connection to ground Replace fuse |
| Unit has power (but no sound) | Speaker wires not connected One or more speaker wires touching each other or touching chassis ground | Check connections at speakers Insulate all bare speaker wires from each other and chassis ground |
| Unit blows fuses | Yellow or red wire touching chassis ground Speaker wires touching chassis ground Incorrect fuse rating | Check for pinched wire Check for pinched wire Use fuse with correct rating |
| Excessive skipping | Unit is not mounted correctly or backstrap is not secure Physical defect in media (CD, CD-R or CD-RW) | Check mounting sleeve and backstrap support Check media for scratches |
| ERR FILE appears on display | Disc read error Focus error or disc is in upside down | Press eject or RESET Press eject or RESET |
| NO FILE appears on display | No playable MP3files found on the device | Check the device for valid MP3 files |
| Unit will not accept a disc | CD mechanism position out of alignment CD transit screws still in place | Press EJECT to reset CD mechanism position Remove 2 transit screws located on top of the unit |
| NO SUPPORT appears on display | An invalid ID3 tag version is present | Version 1.0 to 2.0 ID3 tags are supported. |
Troubleshooting and error codes
| Problem | Cause | Action |
|---|---|---|
| Unit will not turn on (no power) | Yellow wire not connected or incorrect voltage Red wire not connected or incorrect voltage Black wire not connected Fuse blown | Check connections for proper voltage (11~16VDC) Check connection to ground Replace fuse |
| Unit has power (but no sound) | Speaker wires not connected One or more speaker wires touching each other or touching chassis ground | Check connections at speakers Insulate all bare speaker wires from each other and chassis ground |
| Unit blows fuses | Yellow or red wire touching chassis ground Speaker wires touching chassis ground Incorrect fuse rating | Check for pinched wire Check for pinched wire Use fuse with correct rating |
| Excessive skipping | Unit is not mounted correctly or backstrap is not secure Physical defect in media (CD, CD-R or CD-RW) | Check mounting sleeve and backstrap support Check media for scratches |
| ERR FILE appears on display | Disc read error Focus error or disc is in upside down | Press eject or RESET Press eject or RESET |
| NO FILE appears on display | No playable MP3files found on the device | Check the device for valid MP3 files |
| Unit will not accept a disc | CD mechanism position out of alignment CD transit screws still in place | Press EJECT to reset CD mechanism position Remove 2 transit screws located on top of the unit |
| NO SUPPORT appears on display | An invalid ID3 tag version is present | Version 1.0 to 2.0 ID3 tags are supported. |