Brand: Dual
Category: Car Audio Receiver
Manual Type:
Language:
Manual for XDM27BT - Troubleshooting and error codes + PDF Download
Uploaded: April 8, 2025, 3:37 a.m.
Warranty Summary
Dual Electronics Corp. warrants this product to be free from defects for one year from the original purchase date.
Power On/Off: Press the power button to turn the unit on or off.
Changing Modes: Use the MODE button to switch between Radio, USB, Auxiliary Input, and Bluetooth.
Volume Control: Adjust volume using the volume knob (00-40).
Mute: Press the Mute button to silence audio.
Clock Setting: Press and hold DISP to set the clock.
Audio/Menu: Use the volume knob to select audio functions or menu options.
Troubleshooting and error codes
| Problem | Cause | Action |
|---|---|---|
| Unit will not turn on (no power) | Yellow wire not connected or incorrect voltage Red wire not connected or incorrect voltage | Check connections for proper voltage (11~16VDC) |
| Unit has power (but no sound) | Speaker wires not connected | Check connections at speakers |
| Unit blows fuses | Fuse blown | Replace fuse |
| NO FILE appears on display | No playable MP3 files found on the device | Check the device for valid MP3 files |
| NO SUPPORT appears on display | An invalid ID3 tag version is present | Version 1.0 to 2.0 ID3 tags are supported. |
Troubleshooting and error codes
| Problem | Cause | Action |
|---|---|---|
| Unit will not turn on (no power) | Yellow wire not connected or incorrect voltage Red wire not connected or incorrect voltage | Check connections for proper voltage (11~16VDC) |
| Unit has power (but no sound) | Speaker wires not connected | Check connections at speakers |
| Unit blows fuses | Fuse blown | Replace fuse |
| NO FILE appears on display | No playable MP3 files found on the device | Check the device for valid MP3 files |
| NO SUPPORT appears on display | An invalid ID3 tag version is present | Version 1.0 to 2.0 ID3 tags are supported. |