Brand: Dual
Category: Car Audio Receiver
Manual Type:
Language:
Manual for XDM17BT - Troubleshooting and error codes + PDF Download
Uploaded: April 8, 2025, 4:23 a.m.
Manual Publish Date: 2020
Warranty Summary
Dual Electronics Corp. warrants this product to be free from defects in material and workmanship for a period of one year from the date of original purchase.
- Power On/Off: Press the power button to turn the unit on or off.
- Changing Modes: Press MODE to select between Radio, USB, Bluetooth, AUX.
- Volume: Adjust volume using the volume knob (00-40).
- Mute: Press the mute button to silence or resume audio.
- Auxiliary Inputs: Insert a 3.5mm cable in the front AUX port.
- Reset: Press the RESET button to restore factory settings.
- Setting the Clock: Long press DISP, then use the volume knob to adjust hours and minutes.
- Display: Press DISP to toggle display information.
- Audio / Menu: Momentarily press the volume knob for audio functions; press and hold for menu functions. Rotate to adjust/activate.
Troubleshooting and error codes
| Problem | Cause | Action |
|---|---|---|
| Unit will not turn on (no power) | Yellow wire not connected or incorrect voltage Red wire not connected or incorrect voltage |
Check connections for proper voltage (11~16VDC) |
| Black wire not connected | Check connection to ground | |
| Fuse blown | Replace fuse | |
| Unit has power (but no sound) | Speaker wires not connected | Check connections at speakers |
| One or more speaker wires touching each other or touching chassis ground | Insulate all bare speaker wires from each other and chassis ground | |
| Unit blows fuses | Yellow or red wire touching chassis ground | Check for pinched wire |
| Speaker wires touching chassis ground | Check for pinched wire | |
| Incorrect fuse rating | Use fuse with correct rating | |
| NO FILE appears on display | No playable MP3 files found on the device | Check the device for valid MP3 files |
| NO SUPPORT appears on display | An invalid ID3 tag version is present | Version 1.0 to 2.0 ID3 tags are supported. |
Troubleshooting and error codes
| Problem | Cause | Action |
|---|---|---|
| Unit will not turn on (no power) | Yellow wire not connected or incorrect voltage Red wire not connected or incorrect voltage |
Check connections for proper voltage (11~16VDC) |
| Black wire not connected | Check connection to ground | |
| Fuse blown | Replace fuse | |
| Unit has power (but no sound) | Speaker wires not connected | Check connections at speakers |
| One or more speaker wires touching each other or touching chassis ground | Insulate all bare speaker wires from each other and chassis ground | |
| Unit blows fuses | Yellow or red wire touching chassis ground | Check for pinched wire |
| Speaker wires touching chassis ground | Check for pinched wire | |
| Incorrect fuse rating | Use fuse with correct rating | |
| NO FILE appears on display | No playable MP3 files found on the device | Check the device for valid MP3 files |
| NO SUPPORT appears on display | An invalid ID3 tag version is present | Version 1.0 to 2.0 ID3 tags are supported. |