Brand: ZANUSSI
Category: Refrigerator
Document Type: Manual
Language: EN
Brand: ZANUSSI
Category: Refrigerator
Document Type: Manual
Language: EN
Uploaded: Nov. 21, 2025, 7:46 p.m.
| Problem | Possible cause | Solution |
|---|---|---|
| The appliance does not operate. | The appliance is switched off. | Switch on the appliance. |
| The mains plug is not connected to the mains socket correctly. | Connect the mains plug to the mains socket correctly. | |
| There is no voltage in the mains socket. | Connect a different electrical appliance to the mains socket. Contact a qualified electrician. | |
| The lamp does not work. | The lamp is in stand-by. | Close and open the door. |
| The lamp is defective. | Refer to "Replacing the lamp". | |
| The compressor operates continually. | Temperature is set incorrectly. | Refer to "Operation". |
| Many food products were put in at the same time. | Wait few hours and then check the temperature again. | |
| The room temperature is too high. | Refer to climate class chart on the rating plate. | |
| Food products placed in the appliance were too warm. | Allow food products to cool to room temperature before storing. | |
| There is too much frost and ice. | The door is not closed correctly. | Refer to "Closing the door". |
| The door is not closed correctly or the gasket is deformed/dirty. | Refer to "Closing the door". | |
| The water drainage plug is not correctly positioned. | Position the water drainage plug in the correct way. | |
| Appliance is fully loaded and it is set to the lowest temperature | Set a higher temperature. Refer to "Operation". | |
| Temperature set in the appliance is too low and the ambient temperature is too high. | Set a higher temperature. Refer to "Operation". | |
| Temperature is set incorrectly. | Refer to "Operation". | |
| Water flows on the rear plate of the refrigerator. | During the automatic defrosting process, frost melts on the rear plate. | This is correct. |
| Food products prevent the water to flow into the water collector. | Make sure that food products do not touch the rear plate. | |
| Water flows on the floor. | The water outlet is clogged. | Clean the water outlet. |
| The melting water outlet is not connected to the evaporative tray above the compressor. | Attach the melting water outlet to the evaporative tray. | |
| The temperature in the appliance is too low/too high. | The temperature regulator is not set correctly. | Set a higher/lower temperature. |
| The door is not closed correctly. | Refer to "Closing the door". | |
| The food products' temperature is too high. | Let the food products temperature decrease to room temperature before storage. | |
| Many food products are stored at the same time. | Add less food products at the same time. | |
| The thickness of the frost is greater than 4-5 mm. | Defrost the appliance. | |
| The door has been opened often. | Open the door only if necessary. | |
| There is no cold air circulation in the appliance. | Make sure that there is cold air circulation in the appliance. |