Brand: ZANUSSI
Category: Freezer
Document Type: Manual
Language: EN
Manual for ZCAN26FW1
Uploaded: Nov. 21, 2025, 7:43 p.m.
Warranty Information
Refer to the warranty card for specific warranty details and duration.
Switching On/Off: Insert the plug into the mains socket to switch on. To switch off, press the OFF button for 3 seconds.
Temperature Regulation: Press the SET button repeatedly until the desired temperature is reached. The recommended temperature is -18°C. Adjust based on room temperature, lid opening frequency, food quantity, and appliance location.
Super Function: Accelerates freezing and protects stored food. Activate by pressing SET until the SUPER indicator lights up. It stops automatically after 52 hours.
Daily Use: For freezing fresh food, activate SUPER 24 hours prior. Store food in airtight containers. Avoid freezing bottles/cans with carbonated drinks. Cool hot food before storing. Do not place fresh unfrozen food next to already frozen food.
Thawing: Thaw deep-frozen or frozen food in the refrigerator or at room temperature. Do not re-freeze defrosted food.
Troubleshooting and error codes
| Problem | Possible cause | Solution |
|---|---|---|
| The appliance does not operate. | The appliance is switched off. | Switch on the appliance. |
| The mains plug is not connected to the mains socket correctly. | Check if the appliance is plugged correctly. | |
| There is no voltage in the mains socket. | Connect the appliance to a different electrical mains socket. Contact a qualified electrician. | |
| The appliance is noisy. | The appliance is not supported properly. | Check if the appliance stands stable. Refer to "Location" section. |
| The appliance touches the wall or other objects. | Slightly move the appliance. Refer to "Location" section. | |
| Temperature indicator flashes from left to right. | Temperature sensor error. | Contact the Authorised Service Center. |
| The lid does not close completely. | Food packages are blocking the lid. | Arrange the packages in the right way. |
| The lid is difficult to open. | The lid gasket is dirty or sticky. | Clean the lid gasket. |
| The lamp does not work. | The lamp is defective. | Contact the Authorised Service Center to replace the LED light. |
| The compressor operates continually. | Temperature is set incorrectly. | Refer to "Temperature regulation" section. |
| Large quantities of food to be frozen were inserted at the same time. | Wait a few hours and then check the temperature again. | |
| The room temperature is too high. | Refer to the climate class chart on the rating plate or to the "Positioning" section. | |
| Food placed in the appliance was too warm. | Allow food to cool to room temperature before storing. | |
| The lid is not closed properly. | Check if the lid closes properly and the gaskets are not damaged or dirty. | |
| There is too much frost and ice. | The lid is not closed properly or the gasket is deformed or dirty. | Check if the lid closes properly. Clean the gasket or replace it in case of any damage. |
| The compressor does not start immediately after pressing the SUPER, or after changing the temperature. | Temperature is set incorrectly. | Refer to "Temperature regulation" section. |
| This is normal, no error has occurred. | The compressor starts after a period of time. | |
| The temperature in the appliance is too low or too high. | The temperature regulator is not set correctly. | Set a higher or lower temperature. |
| The lid is not closed properly. | Check if the lid closes properly and the gaskets are not damaged or dirty. | |
| The products' temperature is too high. | Allow food to cool to room temperature before storing. | |
| Many products are stored at the same time. | Store less products at the same time. | |
| The thickness of the frost on the inner liner is greater than 4-5 mm. | Defrost the appliance. Refer to "Defrosting the freezer" section. | |
| The lid was opened too often. | Open the lid only if necessary. | |
| The SUPER function is switched on. | Refer to "SUPER function" section. | |
| Products to be frozen are placed too closely to each other. | Make sure that there is cold air circulation in the appliance. | |
| The appliance is positioned near the heat source. | Refer to "Location" section. |