Name: Manual for ISX-80
Brand: YAMAHA
Availability: InStock

Troubleshooting and error codes

Problem	Cause	Solution
The unit enters the standby mode soon after the power is turned on.	The power cable is not properly connected.	Connect the power cable firmly.
The unit does not operate properly.	The unit got a strong electric shock from an outside source, such as lighting or excessive static electricity.	Unplug the power cable from the outlet, and plug it again after about 30 seconds.
No sound.	No appropriate source has been selected.	Select an appropriate source with SOURCE on the unit or the source buttons on the remote control ( P.5, 8).
No sound.	The volume is minimum or mute.	Turn up the volume.
No sound.	The power is off.	Turn on the unit and play the music again.
No sound.	Auto Standby function is activated.	Turn on the unit and play the music again.
Sound is cracked/distorted or there is abnormal noise.	The volume of the input music source is high. Or the volume of the unit is set to a high level.	Adjust volume with VOLUME.
The power is suddenly turned off.	The sleep timer may be set ( P.34).	Turn on the unit and play the source again.
The power is suddenly turned off.	Auto Standby function is activated ( P.13).	Turn on the unit and play the source again.
The selected source does not play back at the alarm time.	The alarm type is set to BEEP.	Follow the indication of "MusicCast CONTROLLER" to set the alarm type to SOURCE + BEEP or SOURCE.
The selected source does not play back at the alarm time.	The selected content is not currently provided.	There may be a network problem, or the service may have been stopped. Select another content.
The selected source does not play back at the alarm time.	The selected content is playing back silence.	Some content silence at certain of times of the day. In this case, no sound is output even if the content is received. Select another content.
The clock display does not appear in the standby state.	The CLOCK switch on the unit is set to "OFF."	Set the CLOCK switch on the unit to "ON."
The front display becomes dim.	The front display setting is set to AUTO.	Set the brightness of the front panel display to a setting other than AUTO. Or, do not cover the illumination sensor.
The clock setting has been cleared.	The power cable of the unit was unplugged from the outlet. Or an outage occurred.	Connect the power cable, and set the clock again ( P.17).
There is noise interference from digital or high-frequency equipment.	This unit is too close to the digital or high-frequency equipment.	Place this unit farther away from such equipment.
The remote control does not work or does not function properly.	The remote control may be operated outside its operation range.	Operate the remote control within its operation range ( P.8).
The remote control does not work or does not function properly.	The remote control sensor on this unit may be exposed to direct sunlight or strong lighting such as an inverter type fluorescent lamp.	Change the orientation of lighting or the unit, or location of the unit.
The remote control does not work or does not function properly.	The battery in the remote control may be worn out.	Replace the batteries with new ones ( P.8).
The remote control does not work or does not function properly.	There are obstacles between the sensor of this unit and the remote control.	Remove the obstacles.
The network feature does not function.	The network parameters (IP address) have not been obtained properly.	Enable the DHCP server function of the router. For details on how to set the router, contact the manufacturer of the router.
Playback stops (songs cannot be played back continuously).	There are unsupported files in the server.	Remove the files (including image files or hidden files) which the unit does not support, from the folder being played back.
Playback stops (songs cannot be played back continuously).	The media sharing setting of the PC is not correct.	Configure the sharing setting of the PC and select the unit as a device to which music contents are shared ( P.19).
The unit does not detect the PC.	Some security software installed on your PC is blocking the access of the unit to your PC.	Check the setting of the security software installed in your PC.
The unit does not detect the PC.	The unit and PC are not in the same network.	Check the network connections and your router settings, and then connect the unit and the PC to the same network.
The files in the PC cannot be viewed or played back.	The files are not supported by the unit or the media server.	Use the file format supported by both the unit and the media server ( P.43).
The Internet radio cannot be played.	The selected Internet radio station is currently not available.	There may be a network problem at the radio station, or the service may have been stopped. Try the station later or select another station.
The Internet radio cannot be played.	The selected Internet radio station is currently broadcasting silence.	Some Internet radio stations broadcast silence at certain of times of the day. In this case, no sound is output even if the radio waves are received. Try the station later or select another station.
The "MusicCast CONTROLLER" app does not detect the unit.	Access to the network is restricted by the firewall settings of your network devices (such as the router).	Check the firewall settings of your network devices. The Internet radio can be played only when it passes through the port designated by each radio station. The port number varies depending on the radio station.
The "MusicCast CONTROLLER" app does not detect the unit.	The unit and mobile devices are not in the same network.	Check the network connections and your router settings, and then connect the unit and the PC to the same network.
Update of the firmware failed.	The network connection is unstable.	Try updating again after a while.
The unit cannot connect to the Internet via a wireless router (access point).	The wireless router (access point) is turned off.	Turn on the wireless router (access point).
The unit cannot connect to the Internet via a wireless router (access point).	The unit and the wireless router (access point) are too far apart.	Place the unit and the wireless router (access point) closer to each other.
The unit cannot connect to the Internet via a wireless router (access point).	There is an obstacle between the unit and the wireless router (access point).	Place the unit and the wireless router (access point) without any obstacle between them.
Wireless network is not found.	Wireless communication is interrupted by the electromagnetic waves emitted from a microwave oven or other wireless devices.	When using the unit via wireless connection, place it away from devices emitting electromagnetic waves.
Wireless network is not found.	Access to the network is restricted by the firewall settings of your wireless router (access point).	Check the firewall setting of the wireless router (access point).
The iPod does not recognize the unit when using AirPlay.	A multi-SSID supported router is used.	The network separation function of the router may prevent the iPod from accessing the unit. When connecting an iPod, use SSID that can access the unit.
No sound is produced, or the sound is interrupted during playback.	The volume of the connecting device is set too low.	Turn up the volume of the connecting device.
No sound is produced, or the sound is interrupted during playback.	The connecting device is not set to send Bluetooth audio signals to the unit.	Switch the output of Bluetooth audio signals of the connecting device to the unit.
No sound is produced, or the sound is interrupted during playback.	The Bluetooth connection of the unit with the device has terminated.	Perform Bluetooth connection operations again ( P.26).
No sound is produced, or the sound is interrupted during playback.	There is a device (microwave oven, wireless LAN, etc.) that outputs signals in the 2.4 GHz frequency band nearby.	Move this unit away from the device that is emitting radio-frequency signals.
No sound is produced, or the sound is interrupted during playback.	This unit and the connecting device are too far apart.	Move the connecting device to within 10 m (33 ft) of the unit.
No sound is produced, or the sound is interrupted during playback.	The Bluetooth function of the device is turned off.	Turn on the Bluetooth function of the device.
No sound is produced, or the sound is interrupted during playback.	The connecting device is not set to send Bluetooth audio signals to this unit.	Check that the Bluetooth function of the connecting device is set properly.
FM stereo reception is noisy.	The antenna is not connected properly.	Make sure the antenna is connected properly and change the position of the antenna (P.9).
FM stereo reception is noisy.	The radio station you selected may be far from your area, or the antenna input is poor.	Use a commercially available outdoor antenna. For details, consult a specialist store.
Automatic tuning does not work.	The radio station you selected may be far from your area, or the antenna input is poor.	Use a commercially available outdoor antenna. For details, consult a specialist store.
Cannot select a preset radio station.	The preset (memory) may have been erased.	Use the manual tuning method (P.28). Preset radio stations again (P.29).
There is distortion, and clear reception cannot be obtained even with a good FM antenna or an outdoor antenna.	Multipath reflection or other radio interference may have occurred.	Change the height, direction, or placement of the antenna.
The unit is turned off.	Another Bluetooth device is connected.	Turn the unit on and perform the paring ( P.25).
Cannot make the unit pair with a Bluetooth device.	Another Bluetooth device is connected.	Terminate current Bluetooth connection, and perform pairing with the new device.
Cannot make the unit pair with a Bluetooth device.	This unit and the device are too far apart.	Pair the unit and device within a distance of 10 m (33 ft).
Cannot make the unit pair with a Bluetooth device.	There is a device (microwave oven, wireless LAN, etc.) that outputs signals in the 2.4 GHz frequency band nearby.	Move this unit away from the device that is emitting radio-frequency signals.
Cannot make the unit pair with a Bluetooth device.	A Bluetooth adapter, etc., that you want to pair with this unit has a passkey other than "0000."	Use a device whose passkey is "0000."
Cannot make the unit pair with a Bluetooth device.	The Bluetooth device does not support A2DP.	Perform pairing with a device which supports A2DP.
Cannot make a Bluetooth connection.	The unit is turned off.	Turn the unit on.
Cannot make a Bluetooth connection.	Another Bluetooth device is connected.	Terminate current connection, then establish a connection with that device again.
Cannot make a Bluetooth connection.	The Bluetooth function of the device is turned off.	Turn on the Bluetooth function of the device.
Cannot make a Bluetooth connection.	The pairing information has been deleted.	Perform pairing again ( P.26).
Cannot make a Bluetooth connection.	This unit is not registered on the device's Bluetooth connection list.	This unit can be paired with 20 devices. If pairing with a 21st device is performed, the pairing information with the earliest connection date will be deleted. Perform pairing again ( P.26).

Manual for ISX-80

Warranty Information

Troubleshooting and error codes