Brand: YAMAHA
Category: Audio/Video
Document Type: Manual
Language: EN
Brand: YAMAHA
Category: Audio/Video
Document Type: Manual
Language: EN
Uploaded: Nov. 21, 2025, 7:25 p.m.
The product is guaranteed to be free from defects for two years from the original purchase date.
| Problem | Cause | Remedy | See page |
|---|---|---|---|
| General | |||
| This unit fails to turn on when STANDBY/ON is pressed, or enters the standby mode soon after the power has been turned on. | The AC power supply cable is not firmly connected to the AC wall outlet. This unit has been exposed to a strong external electric shock (such as lightning and strong static electricity). |
Connect the AC power supply cable firmly to the AC wall outlet. Set this unit to the standby mode, disconnect the AC power supply cable, plug it back in after 30 seconds, and use it normally. |
31 |
| This unit suddenly enters the standby mode. | The internal temperature becomes too high and the overheat protection circuitry has been activated. | Wait for about one hour for this unit to cool down and turn it back on. | — |
| No sound. | Incorrect input or output cable connections. No appropriate input source has been selected. The volume is turned down. The sound is muted. The signals this unit cannot reproduce (such as PCM signals with more than 96 kHz of sampling frequency) are being received from the source component. The HDMI components connected to this unit do not support the HDCP copy protection standards. SUPPORT AUDIO is set to OTHER and HDMI audio signals are not being played back on this unit. |
Connect the cables properly. If the problem persists, the cables may be defective. Select an appropriate input source with INPUT or the input selector buttons. Turn up the volume. Press MUTE or VOLUME +/- to resume audio output and adjust the volume level. Play a source whose signals can be reproduced by this unit. Change the system settings of the source component. Connect the HDMI components that support the HDCP copy protection standards. Set SUPPORT AUDIO to HTY-7040 in MANUAL SETUP |
20 47 49 49 — 21 86 |
| The sound suddenly goes off. | The sleep timer has turned this unit off. | Turn on the power and play back the source again. | — |
| No sound from the effect channels. | You are playing back the source or program in the 2-channel stereo playback or My Beam mode. | Press one of the beam mode buttons on the remote control to select a multi-channel playback mode and play back the source or program once more. | 56 |
| No sound from the center channel. | The output level of the center channel is set to minimum. | Raise the level of the center channel. | 90 |
| No sound from the surround channels. | The output level of the surround channels is set to minimum. | Raise the output level of the surround channels. | 90 |
| No sound from the subwoofer. | BASS OUT in SUBWOOFER SET is set to FRONT. | Select SWFR. | 83 |
| Distorted or too little bass sound. | The source does not contain low bass signals. | Set CROSS OVER correctly. | 82 |
| Too much bass sound. | CROSS OVER in SUBWOOFER SET is set incorrectly. One of the night listening enhancers is currently selected. TruBass is currently turned on. |
Turn off the night listening enhancers. Turn off TruBass. |
71 84 |
| Surround sound effects are insubstantial. | The volume level of the subwoofer is too high. The listening room is not a regular shape. There is no wall in the path of the sound beam. |
Turn down the volume level of the subwoofer. Install this unit in a square or rectangular shaped room. Try placing a flat object, such as a board, in the path of the sound beam. |
— |
| Dolby Digital or DTS sources cannot be played back. (Dolby Digital or DTS indicator does not light up in the front panel display.) | The connected component is not set to output Dolby Digital or DTS digital signals. The input mode is set to ANALOG. |
Make an appropriate setting following the operating instructions for your component. Set the input mode to AUTO. |
93 |
| There is noise interference when a subwoofer is not connected to this unit. | The protection circuitry was in operation because a source with strong bass elements was played back. | Turn down the volume level. | 49 |
| Low-frequency sounds are distorted. | CROSS OVER in SUBWOOFER SET is set incorrectly. | Select SWFR for BASS OUT. | 83 |
| On-screen display does not appear. | The OSD video pin cable is not connected properly. | Connect the cable properly. | 23 |
| This unit does not operate properly. | The internal microcomputer has been frozen by an external electric shock (such as lightning or excessive static electricity) or by a power supply with low voltage. | Disconnect the AC power supply cable from the outlet and plug it in again after about 30 seconds. | — |
| No sound is heard from the TV connected via HDMI. | The TV does not accept the multi-channel audio signals. "SUPPORT AUDIO" is set to "HTY-7040". |
Convert the multi-channel audio signals to the 2-channel audio signals at the source component such as a DVD player. Set "SUPPORT AUDIO" to "OTHER". |
— 86 |
| There is noise interference from digital or high-frequency equipment. | This unit is too close to the digital or high-frequency equipment. | Move this unit farther away from such equipment. | — |
| This unit does not output effect sounds properly. | The original source includes surround effects. | Disable the surround effect settings of this unit. | — |
| My Beam auto-adjust function does not work. | The listening room is too noisy. The sound reflectivity of the listening room is too much. The remote control may be operated outside of the remote control operation range. The function does not work properly because of the condition of the connected components. |
Keep the listening room as quiet as possible. Try manual-adjust function. Set REFLECTING to HI ECHO. The remote control functions within a maximum range of 6 m (20 ft) and no more than 45 degrees off-axis from the front panel. Select My Beam and then try again. |
64 83 32 63 |
| Remote control | |||
| The remote control does not work and/or function properly. | Wrong distance or angle. Direct sunlight or lighting (from an inverter type of fluorescent lamp, etc.) is striking the remote control sensor of this unit. The batteries are weak. |
The remote control functions within a maximum range of 6 m (20 ft) and no more than 45 degrees off-axis from the front panel. Reposition this unit. Replace all batteries. |
32 |
| Cannot operate external components with the remote control of this unit. | The external component you want to operate is not selected as the input source. The remote control code was not correctly set. Even if the remote control code is correctly set, there are some models that do not respond to the remote control. |
Press INPUT on the front panel or the input selector buttons on the remote control to select the external component you want to operate. Set the remote control code correctly or try another code for the same manufacturer using the "List of remote control codes" at the end of this manual. Use the remote control supplied with the external component. |
47 103 — |
| The cursor buttons do not work during SET MENU operation. | The operation mode selector was unwantedly set to TV/AV. | Set the operation mode selector to YSP. | — |
| Cannot use the My Beam auto-adjust function. | Wrong distance or angle. | The remote control functions within a maximum range of 6 m (20 ft) and no more than 45 degrees off-axis from the front panel. | 32 |
| HDMI | |||
| Error message | |||
| Device Error | The number of the connected HDMI components exceeds the limit. | Reduce the number of the connected HDMI components. | — |
| HDCP Error | HDCP authentication failed. | Check that the connected HDMI components support the HDCP copy protection standards. | — |
| Out of Resolution | The resolution of the HDMI output signals exceeds the limit allowed by your TV. | Adjust UP-SCALING. | 87 |