Brand: TOSHIBA
Category: Television
Document Type: Manual
Language: EN
Manual for TD-P493 - TD-P493E
Uploaded: Nov. 21, 2025, 8:18 p.m.
Warranty Information
For information on warranties and service please visit www.toshiba.eu/services
Turning the Display On/Off
Press the Standby button on the remote or press the centre of the joystick in located on rear left side of the Display to switch it on from standby. Press the centre of the joystick in and hold it down for a few seconds or press the Standby button on the remote to switch display into standby mode.
Connecting the IR Receiver
Before plugging the Display into the mains supply, connect the supplied IR receiver to the IR input on the Display. Place the IR receiver in sight of your own remote control. Simply operate your remote control whilst pointed at the IR receiver and it will relay the control signal to your Display.
First Time Installation
When turned on for the first time, the language selection screen will be displayed. Select the desired language and press OK. On the next screen, set your country preference and press OK to continue. You will be asked to set and confirm a PIN. The Signage Settings menu will be displayed next. After settings are completed, press OK to continue. On the next screen, the Network/Internet Settings menu will be displayed. After the settings are completed press OK button to continue. The First Time Installation is completed.
Troubleshooting and error codes
| Trouble | Possible Cause | Solution |
|---|---|---|
| Display does not turn on | Power cord not plugged in securely. Remote batteries exhausted. | Make sure the power cord is plugged in securely to the mains socket. Check if batteries are of the remote exhausted. Press the Standby button on the Display. |
| No picture | Display is not receiving any signal. Incorrect source selected. Connection cable not plugged in properly, damaged, or unsuitable. | Check if the correct source is selected. Check if the connection cable is plugged in properly. Check if the connection cable is damaged. Check if suitable cables are used for connection. |
| No sound | Display is muted. Balance settings incorrect. | Check if the Display is muted. Press the Mute button or increase the volume to check. Check the balance settings from Sound menu. |
| Remote control - no operation | Batteries exhausted. | Replace the batteries. |
| Input sources - can not be selected | AV cables and connections incorrect for the dedicated input source. | Check the AV cables and connections if you are trying to switch to the input source dedicated to the connected device. |