Brand: TOSHIBA
Category: Other
Document Type: Manual
Language: EN
Manual for RemoteEye® 4
Uploaded: Nov. 21, 2025, 8:05 p.m.
Manual Publish Date: 2018-09-01
Warranty Information
No specific warranty period is mentioned in the provided pages. The contract warranty is the sole warranty.
The RemotEye 4 is a remote management tool for Toshiba Uninterruptible Power Supply (UPS) systems. It allows network administrators to monitor and control UPS systems via HTTP/HTTPS, SNMP, Modbus TCP/RTU, or BACnet IP/MSTP. The manual covers installation, configuration, and operation, including network setup (DHCP or manual IP configuration), web interface navigation, protocol setup (SNMP, Modbus, BACnet), and optional features like environmental monitoring and email notifications. It also details the RemotEye 4 layout, LED indicators, and troubleshooting.
Troubleshooting and error codes
| No. | Item | Description |
|---|---|---|
| 7 | Hard Reset button (Behind faceplate) | The Hard Reset button is located behind the RemotEye 4 faceplate, beneath the USB port. Remove the faceplate to access the Hard Reset button. With the faceplate removed and the PCB installed, press and hold the Hard Reset button for at least 10 seconds. This will restore the RemotEye 4 parameters to their default values, including the Username (TOSHIBA) and Password (ADMIN) |