Brand: TOSHIBA
Category: Laptop
Document Type: Manual
Language: EN
Brand: TOSHIBA
Category: Laptop
Document Type: Manual
Language: EN
Uploaded: Nov. 21, 2025, 7:15 p.m.
Manual Publish Date: 2012-08-01
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| Problem | Procedure |
|---|---|
| Computer shuts down and DC IN indicator blinks orange | Leave the computer off until the DC IN indicator stops blinking. It is recommended to leave the computer off until the interior reaches room temperature even though the DC IN indicator stops blinking. If the computer has reached room temperature and it still does not start, or if it starts but shuts down quickly, contact TOSHIBA Support. |
| Computer shuts down and its DC IN indicator is flashing green | This indicates a problem with the heat dispersal system - you should contact TOSHIBA Support. |
| AC adaptor doesn’t power the computer (DC IN indicator does not glow green) | Check the connections to make sure that the power cord/adaptor is firmly connected to the computer and a working power outlet. Check the condition of the cord and terminals. If the cord is frayed or damaged it should be replaced, while if the terminals are soiled, they should be cleaned with a clean cotton cloth. If the AC adaptor still does not power the computer, you should contact TOSHIBA Support. |
| Battery doesn’t power the computer | The battery may be discharged - connect the AC adaptor to recharge the battery. |
| Battery doesn’t charge when the AC adaptor is attached (Battery indicator does not glow orange). | If the battery is completely discharged, it will not begin charging immediately, in these instances you should wait a few minutes before trying again. If the battery still does not charge, you should check that the power outlet the AC adaptor is connected to is supplying power - this can be tested by plugging another appliance into it. Check whether the battery is hot or cold to the touch - if so, it will not charge properly and should be allowed to reach room temperature before you try again. Unplug the AC adaptor and remove the battery to make sure its connecting terminals are clean - if necessary wipe them with a soft dry cloth lightly dipped in alcohol. Connect the AC adaptor and replace the battery, taking care to ensure that it is securely seated in the computer. Check the Battery indicator - if it does not glow, allow the computer to charge the battery for at least twenty minutes. If the Battery indicator starts to glow after this period, allow the battery to continue to charge for at least another twenty minutes before turning on the computer. However, if the indicator still does not glow, the battery may be at the end of its operating life and should be replaced. However, if you do not believe the battery is at the end of its operating life, you should speak to TOSHIBA Support. |
| Battery doesn’t power the computer as long as expected | If you frequently recharge a partially charged battery, the battery might not charge to its full potential - in these instances you should fully discharge the battery and then attempt to charge it again. Check the Power saver option under Select a power plan in the Power Options. |