Brand: TOSHIBA
Category: Camera
Document Type: Manual
Language: EN
Brand: TOSHIBA
Category: Camera
Document Type: Manual
Language: EN
Uploaded: Nov. 21, 2025, 7:33 p.m.
The warranty period is one year from the date of purchase.
| Problem | Causes | Remedy | See Page |
|---|---|---|---|
| No power supply | The battery is exhausted. | • Charge the battery. • Load a fully charged battery. |
P.25 |
| The AC adapter plug has come out of the power outlet. | Plug the adapter back in. | P.29 | |
| The camera turns OFF during operation. | The mode dial is set incorrectly. | Change the mode dial to the correct setting. | P.35 |
| The battery runs out quickly. | The battery is exhausted. | • Charge the battery • Load a fully charged battery. |
P.25 |
| You are using the camera in extremely cold conditions. | Put the battery in your pocket or another warm place to heat it and then load it into the camera just before you take a picture. | P.14 | |
| The terminals are dirty. | Wipe the battery terminals with a clean, dry cloth. | – | |
| The battery has reached its effective life. | Load a fully charged battery. | P.25 | |
| No photograph is taken when the shutter button is pressed. | No SmartMedia™ is loaded. | Load a SmartMedia™ | P.31 |
| The SmartMedia™ is loaded incorrectly. | Load the SmartMedia™ correctly. | P.31 | |
| Not enough space on the SmartMedia™. | • Load a new SmartMedia™. • Erase photographed images or change the size and quality to increase space on the SmartMedia™. |
P.39 P.77 P.79 |
|
| The SmartMedia™ is write-protected. | Remove the write-protection or replace with a new SmartMedia™. | P.34 | |
| The SmartMedia™ is not formatted. | Format the SmartMedia™. | P.89 | |
| The SmartMedia™ is damaged. | Load a new SmartMedia™. | P.31 | |
| The Auto Power OFF function is activated. | Either press the shutter button half way down for at least two seconds, or change the mode dial setting. | P.39 P.94 |
|
| I cannot use the flash to take pictures. | The mode dial has been changed to another setting. | Set the mode dial to the correct setting. | – |
| The flash unit is closed. | Pop up the flash unit. | P.51 | |
| The flash is set to Suppressed Flash mode. | Set the flash to Auto, Red-Eye Reduction or Forced Flash mode. | P.51 | |
| You pressed the shutter button while the flash was charging. | Wait until charging is completed before pressing the shutter button. | P.41 | |
| The flash will not charge. | The camera is set to Suppressed Flash mode. | Set the flash to Auto, Red-Eye Reduction or Forced Flash mode. | P.51 |
| Still/moving images cannot be played back. | The battery is exhausted. | • Charge the battery. • Load a fully charged battery. |
P.25 |
| Wrong playback mode | Select the folder to play back. | P.84 | |
| The playback image is too dark even though I used the flash. | The subject is too far away. | Move closer to the subject. (about 2.95 ft (0.9 m) ~ 8.2 ft (2.5 m)) |
P.51 |
| The playback image is blurred. | The lens is not clean. | Clean the lens. | – |
| The image is out of focus. | Set macro photography to ON or OFF according to the distance up to the subject. | P.47 | |
| I cannot format the SmartMedia™. | The SmartMedia™ is write-protected. | Remove the write-protection. | P.34 |
| I cannot erase all the frames. | The frame is protected. | Remove the write-protection. | P.92 |
| The SmartMedia™ is write-protected | Remove the write-protection. | P.34 | |
| Nothing happens when I use the buttons and switches. | Camera malfunction. | Turn the power OFF and remove the battery once, and try again. | – |
| The mode dial is not at the correct position. | Set the mode dial to the correct setting. | – | |
| The camera is in the Auto Power OFF mode. | Either press the shutter button half way down, or change the mode dial setting. | P.39 P.94 |
|
| Nothing is displayed even through the LCD monitor is set to ON. | The camera is in the PC mode. | Change the camera to the photography or playback mode. | P.42 P.69 |
| The set date and time disappears. | Both the battery and AC adapter are removed with the power still ON. | Set the date and time again. | P.95 |