Brand: SIEMENS
Category: Washing Machine
Document Type: Manual
Language: EN
Brand: SIEMENS
Category: Washing Machine
Document Type: Manual
Language: EN
Uploaded: Nov. 21, 2025, 9:16 p.m.
| Fault | Cause | Action |
|---|---|---|
| The loading door cannot be opened. | "Ø Rinse hold" was selected. | Select " Drain" or " Spin". |
| Safety function is active. | Wait for 2 minutes. | |
| Detergent residue in the detergent dispenser. | Detergent was damp or lumpy. | Clean and dry the detergent dispenser (refer to Page 15). Use the dispensing aid for liquid detergents. |
| Control lights do not come on. | A fuse has triggered. | Switch on / replace the fuse. Call Customer Service if this fault is repeated. |
| Power failure. | An interrupted programme will be resumed when power returns. If you wish to unload the laundry, proceed as in "Cleaning the drain pump", Page 16. | |
| Programme does not start. The " Ready" control light flashes. | Plug is loose or not inserted. | Check whether laundry is trapped in door. Close the loading door (a click should be heard). |
| Programme does not start. | "Ø Start" button not pressed. | Press the "Ø Start" button. |
| Water do not enter the machine or detergent is not washed away. The " Active" control light flashes. | Water tap not turned on. Supply hose kinked or trapped. Strainer in supply hose clogged. | Turn on water tap. Clean the strainer (refer to Page 17). |
| Detergent in chamber I is not washed away. | A programme without Prewash was selected. | Select "60 °C Cottons + Linens with Prewash". |
| Water cannot be seen in drum. | This is not a fault. The water lies below the visible part of the drum. | - |
| Washing solution is not completely drained. The "→I End" control light flashes. | Loose debris is blocking the pump. Fluff-producing laundry was washed at a high temperature. The water drainage pipe or drain hose is blocked. | Clean the pump (refer to Page 16). Clean the water drainage pipe and/or drain hose. |
| Water is flowing out from underneath the machine. | The thread of the supply hose is not tight. Leak in the drain hose. | Tighten the thread. Replace the drain hose. |
| Foam coming out of the detergent dispenser. | To much detergent. | Mix 1 tablespoon of fabric softener with 1/2 litre / 1 pt of water and pour into chamber II of the detergent dispenser. Reduce the amount of detergent next time. |
| The programme takes longer than usual. | This is not a fault. The imbalance compensation system is attempting to balance the load by distributing the laundry more evenly. The foam detection feature has activated an additional rinsing cycle to reduce the amount of foam. | Wash large and small items together to reduce imbalances. Add a more appropriate amount of detergent next time. |
| Repeated spinning at short intervals. | This is not a fault. The imbalance compensation system is attempting to balance the load through repeated spins. | - |
| Unsatisfactory washing result. | The degree of dirt was higher than supposed. Not enough detergent. | Select a more suitable programme. Add detergent according to the manufacturer's specifications. |
| Detergent residue on the laundry. | Some phosphate-free detergents contain water-insoluble residues that may appear as light spots on the laundry. | Select " Rinse" immediately, or brush off spots when laundry is dry. |
| Grey residues on the laundry. | Dirt accumulation from ointments, fats or oils. | Add the maximum amount of detergent and select the highest permissible temperature next time. |