Brand: SIEMENS
Category: Telephone
Document Type: Parts/Service
Language: EN
Parts/Service for Gigaset 4010/ 15
Uploaded: Nov. 21, 2025, 9:11 p.m.
This manual provides service procedures for Gigaset 4000 Classic, 4000 Comfort, and 4010/15 base stations. It covers fault diagnosis and elimination, including functional tests, recognition of typical customer problems, and detailed steps for identifying and resolving issues. Specific sections detail repair procedures for mobile units and base stations, with exploded views and board layouts. Information on fault codes, special equipment, and disassembly/assembly is also included.
Troubleshooting and error codes
| Code | Symptom | Cause |
|---|---|---|
| D 1 | No key function | N 10 Not soldered |
| D2 | No ringing function | N 11 Cold soldered |
| D3 | Charging problems | N12 Electric fault |
| D4 | Display problems | N 13 Mechanic fault |
| D7 | Breaking off calls | N 17 Missing component |
| D9 | Poor call quality (humming, noises) | N 34 Dirty component |
| D 11 | No outgoing call possible | N 37 Loose component |
| D 12 | No registration/ no call setup | N 38 Humidity damage |
| D 13 | Answering machine problems | N 39 Lightning stroke damage |
| D 14 | Problems with use of „hands-free“ | |
| D 15 | Range too short | |
| D 16 | Mechanical fault | |
| D 18 | Miscellaneous | |
| D 19 | SLR (microphone-path faulty) | |
| D 20 | RLR (earpiece-path faulty) | |
| D 25 | No failure found | |
| D 26 | No function | |
| D 28 | Diverse procedures programmed wrong | |
| D44 | AC-Adapter faulty | |
| A04 | Stand-by time/ battery problems | |
| A27 | Keypad faulty |