Brand: SIEMENS
Category: Refrigeration
Document Type: Manual
Language: EN
Brand: SIEMENS
Category: Refrigeration
Document Type: Manual
Language: EN
Uploaded: Nov. 21, 2025, 9:16 p.m.
The minimum warranty duration is 2 years in the European Economic Area.
| Malfunction | Cause and troubleshooting |
|---|---|
| Device does not cool, indications and lights are on. | The presentation light is turned on. 1.Switch off the device. → Page 17 2.Wait 2 minutes. 3.Switch the device back on. →Page 16 4.Wait 1 minute and then press and hold Enter 4(refrigerator compartment) acoustic signals sound. 5.After a short time, check whether your device is cooling. |
| LED lighting does not function. | Various causes are possible. Contact the service department. The number of the service department can be found in the attached overview of service departments. |
| Side panels of the device are warm. | No malfunction. Pipes run in the side walls which become warm during the cooling process. Furniture placed against the appliance will not be damaged by the heat. No action required.No action required. |
| A warning signal sounds, it temperature display (refrigerator compartment) and alarm flashing. The door alarm is switched on. | Refrigerator compartment door is open. Close the refrigerator compartment door. |
| A warning signal sounds, it temperature display (freezer) and alarm flashing. The door alarm is switched on. | Freezer door is open. Close the freezer door. |
| Temperature displays and alarm to burn. | A sensor is defective. Contact the service department. The number of the service department can be found in the attached overview of service departments. |
| A warning signal sounds, the set temperature (freezer) and alarm flashing. Temperature alarm is on enabled. | Various causes are possible. Press. alarm aTurn off the alarm. External ventilation openings are covered. Remove obstacles in front of external ventilation openings. Larger quantities of fresh food have been stocked. Do not exceed the freezing capacity. → "Freezing capacity", page 21 |
| Set temperature is not reached. Fully automatic defrosting doesn't work more. | The freezer door was open too long. There is a lot of ice on the evaporator (cold generator) in the NoFrost system. Required:The frozen food is well insulated and stored in a cool place. 1.Switch off the device. → Page 17 2.Disconnect the device from the power supply. Unplug the power cord from the socket or switch off the fuse in the meter cupboard. 3.Contact the service department. The number of the service department can be found in the attached overview of service departments. |
| Temperature varies a lot depends on the institution. | Various causes are possible. 1.Switch off the device. → Page 17 2.Switch the device on again after approx. 5 minutes. → Page 16 - If the temperature is too high, check the temperature again after a few hours. - If the temperature is too low, check the temperature again the next day. |
| Condensation water forms on the surface of the device and the shelves inside the device. | The water vapor in warm and humid air condenses on the colder surfaces of the device. 1.Wipe off the water with a soft, dry cloth. 2.Open the device for as short a time as possible. 3.Make sure that the device is always closed properly. |
| Collects in the fruit and vegetable drawer often a lot of condensation ter. | Depending on the storage quantity and the product, condensation water forms in the fruit and vegetable drawer. 1.Remove the fruit and vegetable drawer. → Page 24 2.Remove the ventilation clips and insert them upside down. |
| The device hums, bubbles, buzzes, gurgles, clicks, or makes cracking noises. | No malfunction. A motor is running, e.g. cooling unit, fan. Refrigerant flows through the pipes. Motor, switches or solenoid valves switch on or off. The automatic defrosting system comes into operation. |
| Device produces sounds. | No action required.No action required. The device is not level. Adjust the device horizontally using a spirit level and the leveling feet. Device is not free-standing. Maintain the minimum distances from the device. Equipment parts wobble or stick. Check the removable equipment parts and replace them if necessary. Bottles or containers touch each other. Separate bottles or containers. Super freeze is switched on. No action required.No action required. |