Manual for SIMATIC IPC647D/847D

Manual for SIMATIC IPC647D/847D

Brand: SIEMENS

Category: Control Unit

Document Type: Manual

Language: EN

Uploaded: Nov. 21, 2025, 8:11 p.m.

Manual Publish Date: 2014-08-01

These Compact Operating Instructions describe the special functions of a SIMATIC IPC647D and IPC847D as a Hardware RAID system based on a PCIe hardware RAID adapter card with SAS interface for hard disks. They are intended both for programming and testing personnel who commission the device itself and connect it to other units (automation systems, programming devices) as well as for service and maintenance personnel who replace the add-on card or perform troubleshooting. Observe all safety information in the basic SIMATIC IPC647D and IPC847D Operating Instructions. The information in these Compact Operating Instructions takes precedence over statements in the basic Operating Instructions, the release notes, and online help.

Troubleshooting and error codes

Problem Possible cause Possible remedy
After changing the hard disk, the system does not boot from the RAID system RAID system does not have highest boot priority BIOS setup, boot menu:
  • Permit RAID system in the boot priority
  • Set the RAID system to be first in the boot priority order.
Computer does not boot or "Boot device not found" is displayed The boot device is not permitted In the BIOS setup, "Boot" menu, permit the boot device in the boot priority
The boot device is not in first place of the boot priority in the BIOS setup In the BIOS setup, "Boot" menu, change the boot priority of the boot device
The boot data carrier is set up with GPT and UEFI boot is deactivated in the BIOS setup Activate UEFI boot in the BIOS setup.
RAID software cannot be started No Windows password Uninstall and then reinstall RAID software
The Windows password was set up subsequently Increase main memory capacity to at least 4 GB.
RAID software displays no details of the RAID system No Windows password Uninstall and then reinstall RAID application
The Windows password was set up subsequently Increase "RaidUpdateFactor" via registry key. For details, see "Installing the RAID controller software (Page 33)".
Monitoring software signals implausible states Sampling rate of the SIMATIC monitoring software not reduced Increase "RaidUpdateFactor" via registry key. For details, see "Installing the RAID controller software (Page 33)".
Adaptec Storage Manager software cannot be started Certificate error Change address in the link to the Adaptec Storage Manager software to "localhost". Requirement: The certificate is stored in the "Trusted Root Certifica-tion Authorities" certificate store and is not expired.
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