Brand: SIEMENS
Category: Control Unit
Document Type: Manual
Language: EN
Manual for SIMATIC IPC627C
Uploaded: Nov. 21, 2025, 8:38 p.m.
Manual Publish Date: 2011-09-01
Warranty Information
Warranty information is not explicitly detailed in this section.
This Getting Started documentation provides essential information for commissioning and using the SIMATIC IPC627C. It covers topics such as device overview, connections, initial setup, and basic troubleshooting. The document also refers to the main operating instructions available on CD for more detailed information on hardware expansion, system configuration, and technical data.
Troubleshooting and error codes
| Problem | Possible cause | Remedy |
|---|---|---|
| Wrong time and/or date on the PC. | The backup battery is dead. | 1. Press <F2> during the boot sequence to open BIOS Setup. 2. Set the time and date in the setup menu. |
| Although the BIOS setting is OK, the time and data are still wrong. | Replace the backup battery. | |
| USB device not responding. | The USB ports are disabled in your BIOS. | Use a different USB port or enable the port. |
| Operating system does not support the USB port. | Enable USB Legacy Support for the mouse and keyboard. For other devices you need the USB drivers for the respective operating system. | |
| DVD: The front loader does not open. | The device is switched off or the open/close button is disabled by a software application. | Emergency removal of the data medium: 1. Switch off the device 2. Insert a pointed object, a pin for example, or an opened paper clip into the emergency extraction opening of the drive. Apply slight pressure to the contact until the front loader opens. 3. Pull the loader further out. |
| The RAID software reports the following errors: | RAID is not activated | In this case, the messages have no negative influence on the device function and can be ignored. Acknowledge the messages. |
| • The RAID plug-in failed to load, because the drive is not installed. | RAID is activated | Re-install the software from the supplied Documentation and Drivers DVD. |
| • The Serial ATA plug-in failed to load, because the driver is not installed correctly. | ||
| • The Intel® Matrix Storage Console was unable to load a page for the following reason: | ||
| - A plug-in did not provide a page for the selected device | ||
| - A plug-in failed to load | ||
| After changing the hard disk, the system does not boot from the RAID array | RAID array does not have highest boot priority | Set the RAID array to be first in the boot order |
| After changing the hard disk, "unused" is indicated for the relevant SATA port | The system was booted without a functioning hard disk (the removable cartridge was possibly not turned on) | Reboot the system with a functioning hard disk |
| Computer does not boot or "Boot device not found" is displayed | The boot device is not first in the boot priority in the BIOS setup or is excluded as a boot device | Change the boot priority of the boot device in the Boot menu of the BIOS setup or permit boot device in the boot priority |