Brand: SIEMENS
Category: Control Unit
Document Type: Manual
Language: EN
Brand: SIEMENS
Category: Control Unit
Document Type: Manual
Language: EN
Uploaded: Nov. 21, 2025, 6:37 p.m.
Manual Publish Date: 2023-08-01
No explicit warranty period is mentioned in the provided document sections.
Operating the Device:
Expanding and Parameterizing:
Maintenance and Repair:
| Problem | Cause | Remedy |
| Time and date are wrong even after correctly setting them in the firmware (BIOS) | The backup battery is dead. | Replace the backup battery. |
| USB device not responding | USB ports are deactivated in the firmware (BIOS) | Use a different USB port or activate the port. |
| Operating system does not support XHCI | Activate the firmware setting "PS/2 Emulation" in the firmware (BIOS) under "Advanced > USB Configuration". | |
| Operating system does not support the USB interfaces | Activate the firmware setting "Legacy USB Support" in the firmware (BIOS) under "Advanced > USB Configuration". For other devices, you need the USB device drivers for the required operating system. | |
| Problems when booting the device | RAID system does not have highest boot priority | Change the boot priority in the firmware (BIOS) under "Boot > Boot device". Permit RAID system in the boot priority. Give RAID system top boot priority. |
| System was booted without functioning drive. The removable tray might not be fully pushed in. | Reboot the system with a functioning hard disk. | |
| The boot medium is not approved | Set the boot priority to "Enabled" in the firmware (BIOS) under "Boot > Boot device". | |
| The boot device is not in first place of the boot priority in the BIOS setup | Change the boot priority in the firmware (BIOS) under "Boot > Boot device". | |
| The boot data storage medium is set up with GPT, and UEFI boot is deactivated in the firmware (BIOS) | Activate UEFI mode in the firmware (BIOS). | |
| The settings in the boot loader file "BCD" are incorrect or damaged. | Restore the Windows® operating system. You can find the files and descriptions needed for this on the supplied data storage medium. | |
| Problems with RAID systems | RAID is not activated | The messages have no negative effect on the operation of the device and can be ignored. |
| RAID is activated | Acknowledge the messages. Install the software again with the help of the supplied data storage medium. | |
| The RAID plug-in failed to load, because the drive is not installed. | ||
| The Serial ATA plug-in failed to load, because the driver is not installed correctly. | ||
| The Intel® Storage Console was unable to load a page for the following reason: – A plug-in did not provide a page for the selected device – A plug-in failed to load | ||
| Problems when using expansion cards | Redundant I/O addresses | Check your computer configuration: If the computer configuration corresponds to the delivery state, contact your technical support team. In the case of a change in the configuration, restore the delivery state. To do this, remove the expansion card and restart the device. If the error no longer occurs, the expansion card was the cause of the fault. Replace this with a Siemens expansion card or contact the supplier of the expansion card. If the device still crashes, contact your technical support team. |
| Redundant hardware interrupts and/or DMA channels | ||
| Signal frequencies or signal levels are not adhered to | ||
| Different pin assignment | ||
| The device does not start up or switches off immediately | A counter voltage is fed into the device by connected or installed expansion cards | Clarify the following with the supplier of the component: The component can be operated without an external power supply. The component can be reconfigured so that it only uses the external power supply or that of the device. |
| The device does not operate normally if an expansion card is integrated. Examples: The operating system does not boot. The expansion card is not detected | Contact problem on the contacts of the expansion card or on the connector | Check the plug-in connection Remove the installed expansion card and reinsert it. Clean the contact surface of the expansion card with pure ethanol. |