Manual for RZ28H6100SA

Manual for RZ28H6100SA

Brand: SAMSUNG

Category: Refrigerator

Document Type: Manual

Language: EN

Uploaded: Nov. 21, 2025, 7:20 p.m.

Manual Publish Date: 2015-05-13

Warranty Information

This product comes with a 24-month warranty from the date of purchase.

Using the Control Panel

Freezer: Press the Freezer button to set the desired temperature between -15°C and -23°C. The default is -19°C. Pressing the button cycles through the temperature settings.

Power Freeze: Activates a function to speed up freezing. Energy consumption increases. Activate at least 20 hours before loading large amounts of food.

Door Alarm: Activates an alarm if the door is open for over 2 minutes.

Temperature Alarm: Alerts if the freezer compartment becomes too warm, such as after a power failure. Displays "--" and "warmest temperature" reached.

Control Lock: Press and hold for 3 seconds to lock/unlock the control panel.

Display Off: Switch the temperature display on/off by pressing Door Alarm for 3 seconds.

Troubleshooting and error codes

PROBLEMSOLUTION
The appliance is not operating at all or the temperature is too high.
  • Check if the power plug is correctly connected.
  • Is the temperature control on the front panel correctly set?
  • Does sun shine on the appliance or are there any heat sources nearby?
  • Is the back of the appliance too close to the wall?
There are unusual noises.
  • Check if the appliance is installed on a stable and even floor.
  • Is the back of the appliance too close to the wall?
  • Have any foreign objects fallen behind or under the appliance?
  • Is the noise coming from the compressor in the appliance?
  • A ticking sound may be heard inside the appliance; this is normal. This sound occurs when the various accessories contract or expand.
The front corners and sides of the appliance are warm and condensation starts to form.
  • Heat-proof pipes are installed in the front corners of the appliance to prevent condensation from forming.
  • When the surrounding temperature rises, this may not always be effective. However, this is not abnormal.
  • In very humid weather, condensation may form on the outer surface of the appliance when the moisture in the air comes into contact with the cool surface of the appliance.
You can hear a liquid bubbling in the appliance.This is the refrigerant, which cools the inside of the appliance.
There is a bad smell inside the appliance.
  • Is there any spoiled food inside of the freezer?
  • Make sure that strong smelling food (for example, fish) is wrapped so that it is airtight.
  • Clean out your freezer periodically and throw away any spoiled or suspect food.
There is a layer of frost on the appliances walls.
  • Are the air outlet vents blocked by food stored inside the freezer? Space the food out as much as possible to improve ventilation.
  • Is the door fully closed?
Condensation forms on the inside wall of the appliance.
  • Food with a high water content is stored uncovered with a high humidity level or the door has been left open for a long time.
  • Store the food with a cover or in sealed containers.
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