Brand: SAMSUNG
Category: Other
Document Type: Manual
Language: EN
Manual for SM-R140
Uploaded: Nov. 21, 2025, 7:34 p.m.
Manual Publish Date: 2017-09-01
Warranty Information
Copyright 2017 Samsung Electronics. All rights reserved. Trademarks of Samsung Electronics and Bluetooth SIG, Inc.
Basics
- Read me first: Safety precautions and important information.
- About the Gear IconX: Overview of features and capabilities.
- Package contents: List of items included in the box.
- Device layout: Identification of earbud and charging case components.
- Preparing the earbuds for use: Attaching earbud tips and wingtips.
- Battery: Charging the battery, reducing consumption, and checking levels.
- Indicator lights identification: Understanding the meaning of earbud and charging case lights.
Using the earbuds
- Connecting the earbuds to a mobile device: Pairing with Samsung and non-Samsung devices.
- Wearing the earbuds: Proper insertion and adjustment for comfort and function.
- Using the earbuds without a mobile device: Standalone music playback and exercise tracking.
- Using the touchpad: Controlling music and calls.
Troubleshooting and error codes
| Issue | Solution |
|---|---|
| Your earbuds do not work |
- Charge the battery completely. - Ensure the touch-sensitive sensor makes contact with your ear. - Press and hold the Power button to turn off and restart the earbuds. |
| Another Bluetooth device cannot locate your earbuds |
- Check earbud insertion and charging case connection. - Press and hold the charging case's Connect button. - Ensure earbuds and device are within Bluetooth range (5 m). |
| A Bluetooth connection is not established or your earbuds and the mobile device are disconnected |
- Ensure no obstacles between devices. - Update the Samsung Gear app. - Ensure earbuds and device are within Bluetooth range (5 m). - Restart the mobile device and relaunch the Samsung Gear app. |
| The battery does not charge properly (For Samsung-approved chargers) |
- Ensure charging contacts are clean and connected. - Ensure the charger is connected properly. - Wipe dirty contacts and try charging again. |
| The charging time and the battery life is different between the earbuds | - Main earbud has less battery life and takes longer to charge due to more features. |
| The battery depletes faster than when first purchased |
- Exposure to extreme temperatures reduces charge. - Battery is consumable and charge gets shorter over time. |
| You cannot hear others speaking |
- Adjust earbud volume. - Adjust volume on the connected device. |
| Sound echoes during a call | - Adjust volume by dragging on the touchpad. |
| Audio quality is poor |
- Ensure no electromagnetic interference. - Ensure earbuds and device are within Bluetooth range (5 m). - Adjust connected device's volume. |
| Your earbuds sound comes slower than the screen when playing videos and games | - This is a known issue with video/game playback. |
| Your earbuds are hot to the touch |
- Normal during extended use. - If overheating, stop use and contact service if persistent. |
| A small gap appears around the outside of the earbud case | - Normal manufacturing feature; may expand slightly over time. |
| Turning off and restarting the earbuds |
- Remove wingtip, press and hold Power button for >10 seconds to turn off. - Repeat for other earbud. - Press and hold Power button again to restart. |
| Removing the battery |
- Contact an authorized service center. - Do not attempt removal yourself due to safety risks. |