Manual for Galaxy Buds3 Pro

Manual for Galaxy Buds3 Pro

Brand: SAMSUNG

Category: Other

Document Type: Manual

Language: EN

Uploaded: Nov. 21, 2025, 6:53 p.m.

Manual Publish Date: 2024-07-01

Getting started

  • About the Galaxy Buds3 / Galaxy Buds3 Pro: Wireless earbuds for music and calls.
  • Device layout and functions: Identifies earbud and charging case components.
  • Replacing ear tips: Instructions for swapping ear tips for a better fit.
  • Charging the battery: Details wired, wireless, and power-sharing charging methods.
  • Indicator lights identification: Explains the meaning of LED indicators on earbuds and the case.

Using the earbuds

  • Connecting the earbuds to a mobile device: Step-by-step guide for pairing with Samsung and non-Samsung devices.
  • Wearing the earbuds: Advice on proper fit for optimal performance.

Usage notices

  • Precautions for using the device: General safety and usage guidelines.
  • Notes on package contents and accessories: Information on what's included and compatible accessories.
  • Maintaining water and dust resistance: Guidelines for preserving the device's IP57 rating.
  • Precautions for using the earbuds: Safety advice regarding volume, environment, and skin contact.
  • Cleaning and managing the Galaxy Buds: Instructions for cleaning earbud components and charging contacts.
  • Restarting the earbuds: Steps to reset earbuds if they malfunction.
  • Coupling the earbuds: How to pair a new earbud with an existing one.

Appendix

  • Troubleshooting: Solutions for common issues like non-working earbuds, connectivity problems, and charging errors.

Troubleshooting and error codes

Issue Solution
Your earbuds do not work
  • Charge the battery completely.
  • Ensure the touch-sensitive sensor makes contact with your ear.
  • If gesture features malfunction, restart the earbuds by inserting them into the charging case for 7 seconds or more.
Another Bluetooth device cannot locate your earbuds
  • Close and reopen the charging case to enter Bluetooth pairing mode.
  • Ensure devices are within the maximum Bluetooth connection range (10 m).
  • If issues persist, contact a Samsung Service Centre.
A Bluetooth connection is not made or your earbuds and the mobile device are disconnected
  • Ensure there are no obstacles between devices.
  • Update the Galaxy Wearable app to the latest version.
  • Ensure devices are within the maximum Bluetooth connection range (10 m).
  • Restart the mobile device and reopen the Galaxy Wearable app.
  • If only one earbud is connected, restart both earbuds.
The battery does not charge properly (For Samsung-approved chargers)
  • Ensure charging contacts are clean and in contact.
  • Ensure the charger is connected properly.
  • Wipe charging contacts with a dry cloth if dirty.
  • If issues persist, contact a Samsung Service Centre.
The charging time and the battery life is different between the earbuds
  • Charging time may differ due to internal components.
The battery depletes faster than when first purchased
  • Avoid extreme temperatures.
  • Battery life naturally decreases over time.
  • Store charged earbuds in the charging case when not in use.
You cannot hear others speaking
  • Adjust the volume on the connected mobile device.
Sound echoes during a call
  • Adjust the volume on the connected mobile device or move to another area.
Sound is emitted from the connected mobile device, not the earbuds, during a call
  • Check if earbuds are worn properly.
  • Remove and reinsert the earbuds.
Audio quality is poor
  • Check carrier network and avoid electromagnetic waves.
  • Ensure devices are within Bluetooth range (10 m).
  • Adjust the connected device's sound volume.
Your earbuds sound comes slower than the screen when playing videos and games
  • This is a known time lag issue.
The noise controls modes do not work well
  • Wear both earbuds and ensure Active noise cancelling is on.
  • Clean microphones if there is buildup.
  • Ensure the latest software version is installed.
Your Galaxy Buds are hot to the touch
  • Normal during extended use. If overheating persists, contact a Samsung Service Centre.
A small gap appears around the outside of the Galaxy Buds
  • This is a normal manufacturing feature that may slightly expand over time.
When the earbuds are removed from your ears, the ear tips are turned upside down (Galaxy Buds3 Pro)
  • Turn ear tips back to their original direction.
Privacy Policy