Brand: SAMSUNG
Category: Home Cinema
Document Type: Manual
Language: EN
Brand: SAMSUNG
Category: Home Cinema
Document Type: Manual
Language: EN
Uploaded: Nov. 21, 2025, 7:10 p.m.
Contact the nearest authorized dealer or Samsung Electronics Service Center for assistance.
| Symptom | Check/Remedy |
|---|---|
| I cannot eject the disc. | • Is the power cord plugged securely into the outlet? • Turn off the power and then turn it back on. |
| Playback does not start immediately when the Play/Pause button is pressed. | • Are you using a deformed disc or a disc with scratches on the surface? • Wipe the disc clean. |
| Sound is not produced. | • No sound is heard during fast playback, slow playback. • Are the speakers connected properly? Is the speaker setup correctly customized? • Is the disc severely damaged? |
| The remote control does not work. | • Is the remote control being operated within its operation range of angle and distance? • Are the batteries drained? |
| The product is not working. (Example: The power goes out or the front panel key doesn't work or a strange noise is heard.) | • While "NO DISC" message appears on the display of the product, press and hold the STOP (■) button on the main unit for longer than 5 seconds with no disc (reset function). Using the RESET function will erase all stored settings. Do not use this unless necessary. |
| Can't receive radio broadcast. | • Is the antenna connected properly? • If the antenna's input signal is weak, install an external FM antenna in an area with good reception. |