Brand: Prestigio
Category: Car Video Recorder
Document Type: Quick Start Guide
Language: EN
Brand: Prestigio
Category: Car Video Recorder
Document Type: Quick Start Guide
Language: EN
Uploaded: Aug. 10, 2025, 12:48 a.m.
Manufacturer's warranty period is 1 year from the date of sale.
| Problem | Solution |
| Problem with device operation | Immediately unplug the device and disconnect from the power source. Do not attempt to repair the device yourself. |
| Cannot turn on the device | Fully charge the battery. For the first use, it is recommended to charge the battery for at least 1.5 hours from the car adapter or at least 3 hours from the PC USB port. |
| Cannot take a photo or record a video | Check if there is enough free space on the memory card. Try changing the resolution, picture quality, and frame rate. Replace the current memory card with one of sufficient capacity. Delete some files from the card. |
| Error message "File error" appears when playing video or photo | Format the memory card. |
| The device automatically stops recording video | Use high-speed microSDHC Class 10 memory cards. |
| MOV video format is not supported on PC, sound is out of sync with video, or only sound or video is played. | Install the necessary codecs or a VLC player. |
| The image received is not clear. | Clean the camera lens. Ensure the maximum video recording resolution is set in the settings. |
| The device does not respond to controls. | Ensure the memory card is correctly inserted into the slot. |