Brand: PHILIPS
Category: Electronics
Document Type: Manual
Language: EN
Manual for DVD963SA
Uploaded: Nov. 21, 2025, 7:10 p.m.
The DVD player offers various playback modes including DVD-Video, SACD (stereo and multi-channel), Video CD, CD, and MP3 CD playback.
Video output options include RGB, YUV, and S-Video with selectable interlaced or progressive scan modes.
Audio formats supported include DSD, MPEG/Dolby Digital/DTS/PCM, and MP3. It also features Dolby Surround-compatible downmix and 3D Sound for virtual 5.1 channel output.
The device includes diagnostic software (Dealer Script and Player Script) for hardware testing, error logging, and troubleshooting. These scripts guide the user through various tests of the player's components, displaying results as 'PASS' or 'FAIL'.
Key functions include menu navigation via remote control or front panel, trade mode activation for remote control operation, and reprogramming of the mono board.
Troubleshooting and error codes
| Error code | Error text |
|---|---|
| 3900 | Test successful |
| 3901 | "Parity error from Basic Engine to Serial" |
| 3902 | "Unexpected response from Basic Engine" |
| 3903 | "Communication time-out error" |
| 3904 | "Basic Engine returned error number 0xXX" |
| 3921 | "Parity error from Basic Engine to Serial" |
| 3922 | "Unexpected response from Basic Engine" |
| 3923 | "Communication time-out error" |
| 3924 | "Basic Engine returned error number 0xXX" |
| 3800 | Test successful |
| 3801 | "Parity error from Basic Engine to Serial" |
| 3802 | "Unexpected response from Basic Engine" |
| 3803 | "Communication time-out error" |
| 3804 | "Basic Engine returned error number 0xXX" |
| 3805 | "Focus loop could not be closed" |
| 3820 | Test successful |
| 3821 | "Parity error from Basic Engine to Serial" |
| 3822 | "Unexpected response from Basic Engine" |
| 3823 | "Communication time-out error" |
| 3824 | "Basic Engine returned error number 0xXX" |
| 4200 | Test successful |
| 4201 | "Parity error from Basic Engine to Serial" |
| 4202 | "Unexpected response from Basic Engine" |
| 4203 | "Communication time-out error" |
| 4204 | "Basic Engine returned error number 0xXX" |
| 4205 | "Sledge could not be moved to home position" |
| 4206 | "Focus loop could not be closed" |
| 4207 | "Motor not on speed within time-out" |
| 4208 | "Radial loop could not be closed" |
| 4209 | "PLL could not lock in accessing or tracking state" |
| 4210 | "Subcode or sector information could not be read" |
| 4211 | "Requested subcode item could not be found" |
| 4212 | "TOC could not be read in time" |
| 4213 | "Seek could not be performed" |
| 4220 | Test successful |
| 4221 | "Parity error from Basic Engine to Serial" |
| 4222 | "Unexpected response from Basic Engine" |
| 4223 | "Communication time-out error" |
| 4224 | "Basic Engine returned error number 0xXX" |
| 4225 | "Sledge could not be moved to home position" |
| 4226 | "Focus loop could not be closed" |
| 4227 | "Motor not on speed within time-out" |
| 4228 | "Radial loop could not be closed" |
| 4229 | "PLL could not lock in accessing or tracking state" |
| 4230 | "Subcode or sector information could not be read" |
| 4231 | "Requested subcode item could not be found" |
| 4232 | "TOC could not be read in time" |
| 4233 | "Seek could not be performed" |
| 4240 | Test successful |
| 4241 | "Parity error from Basic Engine to Serial" |
| 4242 | "Unexpected response from Basic Engine" |
| 4243 | "Communication time-out error" |
| 4244 | "Basic Engine returned error number 0xXX" |
| 4245 | "Sledge could not be moved to home position" |
| 4246 | "Focus loop could not be closed" |
| 4247 | "Motor not on speed within time-out" |
| 4248 | "Radial loop could not be closed" |
| 4249 | "PLL could not lock in accessing or tracking state" |
| 4250 | "Subcode or sector information could not be read" |
| 4251 | "Requested subcode item could not be found" |
| 4252 | "TOC could not be read in time" |
| 4253 | "Seek could not be performed" |
| 4000 | Test successful |
| 4001 | "Parity error from Basic Engine to Serial" |
| 4002 | "Unexpected response from Basic Engine" |
| 4003 | "Communication time-out error" |
| 4004 | "Basic Engine returned error number 0xXX" |
| 4005 | "Radial loop could not be closed" |
| 4020 | Test successful |
| 4021 | "Parity error from Basic Engine to Serial" |
| 4022 | "Unexpected response from Basic Engine" |
| 4023 | "Communication time-out error" |
| 4024 | "Basic Engine returned error number 0xXX" |
| 4400 | Test successful |
| 4401 | Test successful |
| 4100 | Test successful |
| 4101 | "Parity error from Basic Engine to Serial" |
| 4102 | "Unexpected response from Basic Engine" |
| 4103 | "Communication time-out error" |
| 4104 | "Basic Engine returned error number XX" |
| 4120 | Test successful |
| 4121 | "Parity error from Basic Engine to Serial" |
| 4122 | "Unexpected response from Basic Engine" |
| 4123 | "Communication time-out error" |
| 4124 | "Basic Engine returned error number XX" |
| 4300 | Test successful |
| 4301 | "Parity error from Basic Engine to Serial" |
| 4302 | "Unexpected response from Basic Engine" |
| 4303 | "Communication time-out error" |
| 4304 | "Basic Engine returned error number 0xXX" |
| 4320 | Test successful |
| 4321 | "Parity error from Basic Engine to Serial" |
| 4322 | "Unexpected response from Basic Engine" |
| 4323 | "Communication time-out error" |
| 4324 | "Basic Engine returned error number 0xXX" |
| 3000 | "Test successful" |
| 3001 | "Disp not responding" |
| 3002 | "Disp key no response" |
| 3003 | "One or more patterns not correct" |
| 3004 | "Disp type invalid" |
| 3020 | "Test successful" |
| 3021 | "Disp not responding" |
| 3022 | "Disp key no response" |
| 3023 | "One or more patterns not correct" |
| 3040 | "Test successful" |
| 3041 | "Disp not responding" |
| 3042 | "Disp key no response" |
| 3043 | "One or more patterns not correct" |
| 2700 | "Model name in wich the test is running" |
| 2701 | "Disp key no response" |
| 2702 | "Disp not responding" |
| 2707 | "Stop key not pressed" |
| 2708 | "Pause key not pressed" |
| 2709 | "Play key not pressed" |
| 2710 | "Open/close key not pressed" |
| 2713 | "Previous key not pressed" |
| 2714 | "Next key not pressed" |
| 2715 | "More than one key not pressed" |
| 2716 | "Audio key not pressed" |
| 2900 | "Test successful" |
| 2901 | "Slave not responding" |
| 2902 | "Slave keyboard not responding" |
| 2903 | "Standby led not working" |
| 2800 | "Test successful" |
| 2801 | "Slave display controller not responding" |
| 2802 | "Slave keyboard not responding" |
| 2803 | "No key press received from remote control" |
| 2600 | "The ROM version of the slave processor = 0xXX, and the internal ID = 0xYY" |
| 2601 | "12c bus busy" |
| 2602 | "I2c bus not working" |