Brand: PHILIPS
Category: Audio
Document Type: Manual
Language: EN
Manual for TAT1215
Uploaded: Nov. 21, 2025, 8:48 p.m.
Warranty Information
Refer to the Global Warranty information provided.
Getting Started
Charge the battery of the earphones and charging box. Pair the earphones with your Bluetooth device by turning on Bluetooth on your device and selecting 'Philips TAT1215'.
Using the Earphones
Turn earphones on/off by taking them out of/putting them into the charging case or pressing the multi-function buttons. Manage calls and music with single taps or by pressing and holding the multi-function buttons. Adjust volume via your mobile phone.
Resetting Earphones
If facing pairing or connection issues, reset the earphones by removing them from your Bluetooth device list, turning off Bluetooth, placing earphones in the charging case, pressing and holding the function buttons for 4s, and then re-pairing.
Troubleshooting and error codes
| Problem | Solution |
|---|---|
| My Bluetooth earpieces do not turn on. | The battery level is low. Charge the earpieces. |
| I cannot pair my Bluetooth earpieces with my Bluetooth device. | The Bluetooth is disabled. Enable the Bluetooth feature on your Bluetooth device and turn on the Bluetooth device before you turn on the earpieces. |
| Pairing does not work. | Put both earpieces into charging box. Make sure you have disabled the Bluetooth function of any previously connected Bluetooth devices. On your Bluetooth device, delete 'Philips TAT1215' from the Bluetooth list. Pair your earpieces (see ‘Pair the earpieces with your Bluetooth device for the first time' on page 6). |
| The Bluetooth device cannot find the earpieces. | The earpieces may be connected to a previously paired device. Turn off the connected device or move it out of range. Pairing may have been reset or the earpieces have been previously paired with another device. Pair the earpieces with the Bluetooth device again as described in the user manual. (see ‘Pair the earpieces with your Bluetooth device for the first time' on page 5). |
| My Bluetooth earpieces are connected to a Bluetooth stereo-enabled mobile phone, but music only plays on the mobile phone speaker. | Refer to the user manual of your mobile phone. Select to listen to music through the earpieces. |
| The audio quality is poor and a crackling noise can be heard. | The Bluetooth device is out of range. Reduce the distance between your earpieces and Bluetooth device, or remove obstacles between them. Charge your earpieces. |
| The audio quality is poor when streaming from a mobile phone, is very slow or streaming does not work at all. | Make sure your mobile phone not only supports (mono) HSP/HFP but also supports A2DP and is BT4.0x (or higher) compatible (see ‘Technical data' on page 11). |