Brand: PHILIPS
Category: Audio
Document Type: Manual
Language: EN
Brand: PHILIPS
Category: Audio
Document Type: Manual
Language: EN
Uploaded: Nov. 21, 2025, 6:14 p.m.
Specifications are subject to change without notice. The product is sold under the responsibility of MMD Hong Kong Holding Limited.
| Issue | Solution |
|---|---|
| Headphones do not turn on. | The battery level is low. Charge the headphones. |
| Cannot pair with Bluetooth device. | Enable Bluetooth on your device. Turn on Bluetooth device before headphones. |
| Cannot control music (play/pause/skip). | Ensure Bluetooth audio source supports AVRCP. |
| Volume level is too low. | Some devices do not sync volume. Adjust volume on Bluetooth device independently. |
| Bluetooth device cannot find headphones. | Headphones may be connected to another device. Turn off other device or move out of range. Reset pairing. |
| Music plays on phone speaker, not headphones. | Refer to mobile phone manual to select audio output through headphones. |
| Poor audio quality/crackling noise. | Bluetooth device is out of range. Reduce distance or remove obstacles. Charge headphones. |