Name: Manual for DMC-FZ300
Brand: Panasonic
Availability: InStock

Troubleshooting and error codes

Issue	Possible Cause	Solution
I cannot display or delete the images uploaded to the WEB service by this unit.	The images uploaded to the WEB service cannot be displayed or deleted by this unit.	Perform the task using a smartphone or a PC.
Your "LUMIX CLUB" login ID and password were deleted after sending the camera in to be repaired.	The settings stored in the camera may be deleted depending on the type of repair.	Always make a copy of important settings.
Transmission of the image fails midway. There is an image that could not be transmitted.	Image cannot be transmitted when the battery indicator is flashing red.	Ensure the battery is adequately charged.
	Is the size of the image too large?	→ Divide the motion picture using [Video Divide] (→247). → Reduce the image size at [Size] (→276), and then send.
	Capacity or number of images in the WEB service is full.	→ Login to "LUMIX CLUB”, and check the status of the destination on the WEB service link settings.
I have forgotten the password for the Wi-Fi.		→ Execute the [Reset Wi-Fi Settings] in the [Setup] menu. (→74) However, the information you have set on the [Wi-Fi Setup] will be reset.
I cannot send images to an AV device.		Sending may fail depending on the operational status of the AV device. Also, sending may take a while.
No image appears on TV. Image blurred or not colored.	Not connected correctly (→303).	Ensure proper connection. The television has not been switched to auxiliary input.
The display on the TV and on the camera do not match.		Aspect ratio may be incorrect or edges may be cut off with certain televisions.
Cannot play motion pictures on TV.	Card is inserted into TV.	→ Connect with AV cable (optional) or HDMI micro cable and play on camera (→303).
Picture is not displayed on full TV screen.		Check [TV Aspect] settings (→70).
No sound is output from the camera speaker.	When the AV cable (optional) or HDMI micro cable is connected to the camera, no sound is output from the camera.
VIERA Link (HDMI) is not working.	Is the HDMI micro cable connected correctly? (→303)	→ Check that the HDMI micro cable is fully inserted.
	Is the camera's [VIERA Link] setting set to [ON]? (→72)	→ The input setting may not be able to be changed automatically with certain television HDMI sockets. In this case, please change the input setting with your television's remote control (consult your television's operating instructions for details).
		→ Check the VIERA Link (HDMI) settings on the device you are connecting to. → Turn the camera off and on again. → Turn the "VIERA Link control (HDMI device control)" setting on your television (VIERA) to off and then to on again. (Consult your VIERA's operating instructions for details.)
Cannot communicate with the computer.	Not connected correctly (311).	Check whether computer has recognized camera.
		→ Set [USB Mode] to [PC] (→70). → Turn the camera off and then on again.
Computer does not recognize card.		• Disconnect USB connection cable (supplied) and reconnect with card in place. • If there are two or more USB terminal on a single PC, try connecting the USB connection cable to another USB terminal.
Computer does not recognize card. (When using an SDXC Memory Card)		→ Check whether your computer is compatible with SDXC Memory Cards. http://panasonic.net/avc/sdcard/information/SDXC.html → A message prompting you to format the card may appear when you connect it. Do not format the card. → If the [Access] indicator on the screen does not go off, turn the camera off before disconnecting the USB connection cable.
Cannot print when connecting to printer.	Printer not compatible with PictBridge.	• Set [USB Mode] to [PictBridge(PTP)] (→70, 314).
The edges of pictures are cut off when printing.		• Release any trimming or edgeless printing settings on printer before printing. (Refer to the instruction manual for the printer.) • The aspect ratio of pictures is different from that of paper used for printing. → If printing in shop, check if 16:9 sizes can be printed.
Cannot print panorama pictures properly.		• The aspect ratio of panorama pictures is different from that of regular still pictures, and some panorama pictures may not be printed correctly. → Use a printer with support for panorama pictures. (Refer to the instruction manual for the printer.) → We recommend adjusting the size of a picture in accordance with print paper using the “PHOTOfunSTUDIO” software on the DVD (supplied).
Menu not displayed in desired language.		• Change [Language] setting (→72).
The lens makes a clicking noise.		• When the camera is turned on or off, the lens is moved, or an aperture operation is performed, such a noise may be heard. This is not a malfunction. • When the brightness changes after a zooming operation or moving the camera, the lens may make a noise while adjusting the aperture. This is not a malfunction.
Zooming stops instantaneously.		• When using the Extended Optical Zoom, the zooming action will stop temporarily. This is not a malfunction.
Red lamp illuminated when pressing shutter button halfway in dark locations.		• [AF Assist Lamp] is set to [ON] (→144).
AF Assist Lamp is not illuminated.		• [AF Assist Lamp] is set to [OFF] (→144). • Not illuminated in bright locations.
Part of a picture flashes black and white.		• [Highlight] is set to [ON]. (→49)
Camera is hot.		• Camera may become a little warm during use, but this does not affect performance or quality.
Clock is incorrect.		• If you do not use the camera for a long time, the clock may be reset. → Reset the clock (→35).
When using zoom, picture becomes slightly warped and the edges of the subject become colored.		• Pictures may be slightly warped or colored around the edges, depending on the zoom ratio, but this is not a fault.
File numbers are not recorded in sequence.		• If you perform an operation after performing a specific operation, the picture may be saved in a folder with a different folder number than the previous folder number.
File numbers have jumped backwards.		• If you insert or remove the battery before turning off the camera, the folder and file numbers for the pictures taken will not be stored in the memory. Therefore, when the camera is turned on again and pictures are taken, they may be stored under file numbers which should have been assigned to previous pictures.

Manual for DMC-FZ300

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Troubleshooting and error codes