Brand: Panasonic
Category: Digital Camera
Document Type: Manual
Language: EN
Brand: Panasonic
Category: Digital Camera
Document Type: Manual
Language: EN
Uploaded: Nov. 21, 2025, 8:48 p.m.
| Problem | Possible Cause | Solution |
|---|---|---|
| I would like to return the image in the web service to the camera. | Images in web service cannot be saved to this unit. | Do not delete uploaded images; make a backup. |
| I cannot display or delete the images uploaded to the web service by this unit. | Images uploaded to web service cannot be displayed or deleted by this unit. | Perform task using a smartphone or PC. |
| Transmission of the image fails midway. Some images cannot be transmitted. | Battery indicator is flashing red. | ... |
| ... | Is the size of the image too large? | Reduce image size at [Size] (P296), then send. Transmit motion picture after dividing with [Video Divide] (P239). |
| ... | File format of motion picture differs. | Check destination (P265, P269, P270, P273, P277, 281). |
| ... | Capacity or number of images in web service is full. | Log in to "LUMIX CLUB" and check web service link settings. |
| Your "LUMIX CLUB” login ID and password were deleted after sending the camera in to be repaired. | Settings stored in camera may be deleted. | Always make a copy of important settings. |
| I have forgotten the password for the Wi-Fi. | ... | Execute [Reset Wi-Fi Settings] in [Setup] menu (P54). Note: All [Wi-Fi Setup] menu information will reset (excluding [LUMIX CLUB]). |
| Cannot be connected using NFC. | Is smartphone compatible with NFC? | Use with NFC-compatible terminals via Android (OS 2.3.3+). Ensure smartphone NFC is ON. Check [NFC Operation] set to [OFF]? (P297). Try different touch positions or durations. |
| TV, PC and printer | ... | ... |
| The picture does not appear on the television. | Is camera connected correctly? | Set TV input to external input mode. |
| The picture is not displayed fully on the TV. | Display areas on TV and camera monitor differ. | Check [TV Aspect] setting (P52). Picture may be extended or cut off depending on TV model. |
| The motion pictures cannot be played back on a TV. | Are you trying to play back by inserting card directly? | Connect camera to TV with AV cable or HDMI micro cable, then play back on camera (P301). |
| Sound is not output from the speaker of the camera. | When AV cable or HDMI micro cable is connected. | ... |
| VIERA Link does not work. | Is it connected properly with HDMI micro cable? (P301) | ... |
| ... | Is [VIERA Link] set to [ON]? (P53) | If input channel doesn't switch automatically, use TV remote. Check VIERA Link setting on connected device. Turn unit off/on. Set [HDAVI Control] to [Off] on TV, then back to [On]. |
| Cannot communicate with the PC. | Is camera recognized by PC correctly? | Set to [PC] in [USB Mode] (P51, 310). Turn unit off/on. |
| The card is not recognized by the PC. | ... | Disconnect USB cable, reconnect while card is inserted. Try another USB terminal if multiple are available. |
| The card is not recognized by the PC. (SDXC memory card is used.) | ... | Check PC compatibility with SDXC cards (http://panasonic.net/avc/sdcard/information/SDXC.html). Do not format if prompted. If [Access] doesn't disappear, disconnect USB cable after turning unit off. |
| The picture cannot be printed when the camera is connected to a printer. | Printer does not support PictBridge. | Set to [PictBridge(PTP)] in [USB Mode] (P51, 313). |
| The ends of the pictures are cut at printing. | Printer has Cropping or borderless printing function. | Cancel function before printing (refer to printer manual). Ask photo studio about printing 16:9 pictures. |
| There is a sound from lens unit. | Lens movement or aperture operation. | Not a malfunction. Sound from automatic aperture adjustment due to brightness changes (zooming, camera movement) is normal. |