Brand: ÖKO-ARCTIS
Category: Refrigerator/Freezer
Document Type: Manual
Language: EN
Brand: ÖKO-ARCTIS
Category: Refrigerator/Freezer
Document Type: Manual
Language: EN
Uploaded: April 20, 2026, 7:56 p.m.
Contact customer care for assistance with repairs or for information on spare parts.
| Malfunction | Possible Cause | Remedy |
|---|---|---|
| Appliance does not work, no pilot light is illuminated. | Appliance is not switched on. Mains plug is not plugged in or is loose. Fuse has blown or is defective. Socket is defective. | Switch on the appliance. Insert mains plug. Check fuse, replace if necessary. Mains malfunctions are to be corrected by an electrician. |
| Green light does not light up, yellow light lights up when the fast freeze function is activated. | Green light faulty. | Please inform your customer service. |
| Yellow light does not light up, when the fast freeze function is activated, appliance is on. | Yellow light faulty. | Please inform your customer service. |
| Appliance cools too much. | Temperature is set too cold. | Turn the temperature regulator to a warmer setting temporarily. |
| The freezer temperature is not sufficient, red light lights up, temperature alarm signal sounds. | Temperature is not properly adjusted. Door was open for an extended period. A large quantity of warm food placed in the appliance within the last 24 hours. The appliance is near a heat source. | Please look in the "Initial Start Up" section. Open the door only as long as necessary. Press the fast freeze switch. Press the fast freeze switch. Please look in the "Installation Location" section. |
| Heavy build up of frost, possibly also on the door seal. | Door seal is not air tight (possibly after changing over the hinges). | Carefully warm the leaking sections of the door seal with a hair dryer (not hotter than approx. 50 °C). At the same time shape the warmed door seal by hand such that it sits correctly. |
| Unusual noises. | Appliance is not level. The appliance is touching the wall or other objects. A components, e.g. a pipe, on the rear of the appliance is touching another part of the appliance or the wall. | Readjust the feet. Move the appliance slightly. If necessary, carefully bend the component out of the way. |
| The compressor does not start immediately after changing the temperature setting. | This is normal, no error has occurred. | The compressor starts after a period of time. |