Brand: NEC
Category: Other
Document Type: Manual
Language: EN
Brand: NEC
Category: Other
Document Type: Manual
Language: EN
Uploaded: Nov. 21, 2025, 6:35 p.m.
Manual Publish Date: 2016-09-01
| Symptom | Action |
|---|---|
| Power The library does not turn on. Nothing is displayed on operator panel. |
・Make sure that all the AC cords are correctly connected. ・Check if an electricity is supplied to the outlet. ・Exchange the alternating-current power cable ・Confirm the wind has risen from the exhaust hole in back of the library |
| The library failed in the following self test of device power supply switch ON. The error message is displayed in the LCD of a front panel. |
・Confirm whether the complete insertion of all cartridges in the magazine and the magazine are correctly obtained. ・Confirm whether the fastened screw is removed. |
| Connection The host doesn't detect this product. |
・Confirm whether the cable is correctly installed in this product. ・Confirm whether this product is recognized by the operating system. |
| Performance It is inefficient of the backup of data in the library. |
・Confirm whether lack of a resource, a fragmentation of a file and a file with small size on the backup server side don't exist in quantities. ・Confirm whether coding software of HDD isn't working on the backup server. ・Confirm whether reading doesn't become slow by access's concentrating on one disk. ・Contact the shop or the maintenance service company that bought it. |
| Operation It is not possible to write it in the tape cartridge. |
・Check the access authority of the host device to the filesystem. ・Confirm whether the tape type used is correct. ・Check a write protection switch of the tape cartridge, and confirm be recordable. ・Change it for a new tape cartridge. |
| Cleaning Request for cleaning the drive is repeatedly displayed. |
・Replace the cleaning cartridge with new one and perform cleaning. (Reference) when using a laundry tape until use frequency restriction, it'll be the following indication. (Example) ・When the message to request for cleaning by a liquid crystal display is also indicated after cleaning of a drive, a cleaning tape is exchanged. (Reference) when requesting for cleaning from a drive, it'll be the following indication. (The example when requesting for cleaning from drive #1,) |
| Other The cartridge remains in the drive. |
・Confirm the setting of the backup application(Change to specification that does Eject after the backup ends) ・Execute [Unload Drive] from [Commands]. |
| ERROR indicator is lit. |
1. Check which error code is shown on the operation panel. 2. Check the status of cartridge, accessor, and/or drive through the internal check window. a) All the cartridges are completely inserted and secured in correct direction. b) No foreign object exists at the bottom of the library. c) Check the drive status. 3. Power off the library. 4. Check if the drive pack is completely secured. 5. Power on the library. |