Brand: Motorola
Category: Telephone
Document Type: Manual
Language: EN
Manual for E2
Uploaded: Nov. 21, 2025, 8:01 p.m.
Manual Publish Date: 2018-01-31
Warranty Information
Motorola branded products have a 1-year warranty for consumer products and 90 days for accessories.
Basic Operation
- Making Calls: Press the call button, then dial the number.
- Answering Calls: Press the call button when the phone rings.
- Ending Calls: Press the end call button or place the handset on the base.
- Volume Control: Use the up/down buttons during a call to adjust earpiece volume or ringer volume.
- Hands-free: Press the hands-free button twice to make or answer calls using the speakerphone.
- Intercom: Use the *Int button to make internal calls between registered handsets.
- Phonebook: Store up to 50 names and numbers for quick dialing.
- Call Block: Block unwanted calls by type or by number.
Troubleshooting and error codes
| Problem | Possible Cause | Solution |
|---|---|---|
| No dial tone | Incorrect line cord used. | Use only the supplied telephone line cord. |
| No dial tone | Telephone line cord not connected properly. | Check that the telephone line cord is connected properly. |
| No dial tone | Mains power not connected or switched on. | Check that the mains power is connected properly and switched on. |
| No display | Batteries not inserted correctly or not fully charged. | Check that the batteries are inserted correctly and fully charged. Use only approved rechargeable batteries. |
| No display | Handset is not switched on. | Press and hold the power button to switch on the handset. |
| No display | Base needs resetting. | Reset the base by removing batteries and disconnecting mains power. Wait 15 seconds before reconnecting. Allow one minute for synchronization. |
| ‱ icon flashes | Handset is out of range. | Move closer to the base. |
| ‱ icon flashes | Handset is not registered to the base. | Make sure the handset is registered to the base. |
| ‱ icon flashes | Mains power not connected or switched on. | Check that the mains power is connected properly and switched on. |
| Keypad does not seem to work | Keypad lock is on. | Unlock the keypad by pressing and holding '0'. |
| ‱ icon is not scrolling during charge | Handset not aligned correctly on the base. | Adjust the handset slightly on the base. |
| ‱ icon is not scrolling during charge | Charging contacts are dirty. | Clean the charging contacts with a cloth moistened with alcohol. |
| ‱ icon is not scrolling during charge | Mains power not connected or switched on. | Check that the mains power is connected properly and switched on. |
| No Caller ID | Caller ID service not subscribed. | Check your subscription with your network operator. |
| No Caller ID | Caller has withheld their number. | The caller may have withheld their number. |
| No Caller ID | Incorrect name/number stored in phonebook. | Check that you have the correct name/number stored, with the full area code. |
| Cannot register a handset to the base | Maximum number of handsets already registered. | You must de-register a handset to register a new one (max 4). |
| Cannot register a handset to the base | Incorrect PIN code entered. | Check that you have entered the correct PIN code (default = 0000). |
| Cannot register a handset to the base | Interference from other electrical equipment. | Ensure you are at least one metre away from other electrical equipment. |
| Handset does not ring | Ringer volume set to Off. | Adjust the handset ringer volume. |
| Handset does not ring | Do Not Disturb is turned on. | Turn off Do Not Disturb. |
| Noise interference | Proximity to electrical appliances. | Place your E2 at least one metre away from electrical appliances or metal obstructions. |