Brand: Motorola
Category: Networking
Document Type: Manual
Language: EN
Manual for PTP 600
Uploaded: Nov. 21, 2025, 6:16 p.m.
Manual Publish Date: 2010-02-01
Warranty Information
Refer to Chapter 3 for full warranty details.
Power Lines
Exercise extreme care when installing antennas near power lines.
Working at Heights
Exercise extreme care when working at heights.
Grounding and Protective Earth
The Outdoor Unit (ODU) must be properly grounded to protect against lightning. In the USA and Canada, it is the user's responsibility to install the equipment in accordance with Section 810 of the National Electric Code, ANSI/NFPA No.70-1984 or Section 54 of the Canadian Electrical Code. Other regulations may apply in different countries.
Powering Down Before Servicing
Always power down and unplug the equipment before servicing.
RF Exposure Near the Antenna
Strong radio frequency (RF) fields will be present close to the antenna when the transmitter is on. Always mute the transmitter before undertaking maintenance activities in front of the antenna.
Minimum Separation Distances
Install the PTP 600 ODUs so as to provide and maintain the minimum separation distances from all persons.
Troubleshooting and error codes
| Issue | Possible Cause | Solution |
|---|---|---|
| Power LED is off | No power to the unit | Check power source, cables, and connections. |
| Power LED is flashing | Unit is booting up or in an error state | Wait for boot-up to complete. If it continues to flash, consult the error codes or contact support. |
| Ethernet LED did not flash 10 times | No Ethernet link or link is too slow | Check Ethernet cable, connected device, and configuration. |
| No Ethernet activity | No traffic on the Ethernet link | Check connected device and network traffic. |
| Irregular Ethernet activity | Faulty cable or connection, or network issues | Check cable and connections. Troubleshoot network for issues. |
| Connection is not 1000 BaseT | Link negotiation failure | Ensure both devices support 1000 BaseT and that the cable is Cat 5e or better. |
| Test Ethernet packet errors reported by ODU | Faulty cable, connector, or ODU/LPU | Check cable, connectors, and consider replacing the ODU/LPU. |
| Test Ethernet packet errors reported by managed switch or router | Faulty cable, connector, or switch/router | Check cable, connectors, and the switch/router. |
| Test ping packet loss | Poor link quality or network congestion | Check link alignment, interference, and network conditions. |
| Test resistance at the PIDU end of the drop cable | Faulty drop cable or connection | Inspect and test the drop cable and its connections. |
| Test UltraSync GPS receiver | GPS signal issues or faulty receiver | Ensure clear sky view, check receiver connections and settings. |
| Test radio link | Various issues affecting wireless communication | Perform a series of checks including alignment, interference, and power settings. |
| Lightning strike | Damage from lightning surge | Inspect for physical damage and test functionality. May require replacement. |