Manual for CBG3027

Manual for CBG3027

Brand: LG logo LG

Category: Home Appliance

Document Type: Manual

Language: EN

Uploaded: Nov. 21, 2025, 8:56 p.m.

Manual Publish Date: 2023-01-06

Warranty Information

LG provides a one-year limited warranty on parts and labor for this cooktop, valid in the USA.

Using the Surface Burners

  • Ensure grates and burners are properly placed and cool before use.
  • Push and turn control knob to LITE to ignite burners. Listen for clicking noise.
  • Flame size is controlled by turning the knob.
  • In case of power failure, use a match to light burners carefully.

Sealed Gas Burners

  • Cooktop has five sealed gas burners for convenience and easy cleaning.
  • Burner sizes include Medium, Extra Large, Small, and Large, each suited for different cooking needs.
  • UltraHeat+ setting on Extra Large burner is for large cookware and rapid boiling.

Cookware

  • Recommended: Aluminum, Cast-Iron, Stainless Steel (often combined with other metals), Enamelware, Glass (top-of-range type), Heatproof Glass Ceramic.
  • Ensure cookware is designed for top-of-range cooking.

Using the Griddle

  • Enamel-coated griddle provides extra-large cooking surface.
  • Griddle can only be used on the left side grate.
  • Properly place the griddle on the grate.
  • Refer to the Griddle Cooking Guide for specific food items.

Seasoning and Cleaning the Griddle

  • Season by applying oil and baking in the oven. Repeat for best results.
  • Clean by hand with a damp cloth or mild soap. Avoid abrasive cleaners.

Troubleshooting and error codes

Problem Possible Cause & Solution
Burners have yellow or yellow-tipped flames The combustion quality of burner flames needs to be determined visually. If burner flames look like 1, call for service. Normal burner flames should look like 2 or 3, depending on the type of gas used. With LP gas, some yellow tipping on outer cones is normal.
Burner flames are very large or yellow Improper air to gas ratio. If cooktop is connected to LP gas, contact the person who installed the range or made the conversion.
Control knobs will not turn Knob is not pushed down. To turn from OFF position, push the knob down and then turn.
Top burners do not light or do not burn evenly. Plug on cooktop is not completely inserted in the electrical outlet. Make sure electrical plug is plugged into a live, properly grounded outlet.
Burner slots on the side of the burner may be clogged. Remove the burners and clean them. Check the electrode area for burned-on food or grease. See the Care and Cleaning section.
Improper burner assembly. Make sure the burner parts are installed correctly. See the Care and Cleaning section.
Trouble connecting appliance and smartphone to Wi-Fi network The password for the Wi-Fi network was entered incorrectly. Delete your home Wi-Fi network and begin the connection process again.
Mobile data for your smartphone is turned on. Turn off the Mobile data on your smartphone before connecting the appliance.
The wireless network name (SSID) is set incorrectly. The wireless network name (SSID) should be a combination of English letters and numbers. (Do not use special characters.)
The router frequency is not 2.4 GHz. Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4 GHz and connect the appliance to the wireless router.
The appliance and the router are too far apart. Move the router closer to the appliance or purchase and install a Wi-Fi repeater.
During Wi-Fi setup, the app is requesting a password to connect to the product. Follow the specific instructions for network names that start with "LG".
Metal is interfering with the Wi-Fi reception. If the front face of the cabinet is metal, Wi-Fi may not work or reception may be weak.
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