| Washer leaks |
- Fill hoses not tight.
- Fill hose washers not properly seated.
- Drain hose clamp not properly installed or is off.
- Drain is clogged.
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- Tighten hoses.
- Reseat (reposition) washers.
- Clamp drain hose.
- Unclog drain.
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| Washer won't drain/spin |
- Tub moved forward during unloading, causing water to deflect off of tub ring.
- Unit not level, causing water to deflect off of tub ring.
- Fill or spray rinses are deflecting off of load. Washer is overloaded or load is unbalanced.
- Drain hose is clogged.
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- Ensure tub is centered before starting washer.
- Ensure front feet are installed and nuts are tightened. Level washer.
- Redistribute the load, or reduce load size.
- Unclog hose.
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| Wet loads |
- Lid is open.
- End of drain hose more than 72 inches (190.9 cm) above floor.
- Too much detergent - excessive sudsing.
- Low voltage or using an extension cord.
- Wrong cycle for load being washed.
- Cold rinses.
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- Close the lid.
- Lower drain hose.
- Use less detergent.
- Check electrical source or call electrician. Do not use extension cords.
- Choose a cycle with a higher spin speed.
- Cold rinses leave loads wetter than warm rinses.
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| Washer continues to fill/drain or cycle stuck |
- Top of drain hose is lower than water level in washer.
- Drain hose fits too tightly into standpipe.
- Drain hose taped into standpipe.
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- Raise the drain hose.
- Adjust drain hose for loose yet secure fit.
- Do not seal off drain hose with tape.
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| Washer makes noise |
- Load is unbalanced.
- Washer is not level.
- Nuts on front feet not tight.
- Yellow shipping strap with cotter pins not completely removed.
- Gears engaging after drain and before spin.
- Upper part of agitator clicks during wash.
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- Redistribute load.
- Level washer. Reset rear leveling legs.
- Tighten nuts.
- See Installation Instructions.
- This is normal.
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| Won't fill/rinse/agitate or wrong temperature |
- Power cord not plugged in.
- Timer dial is not lined up.
- Water inlet valve screens are plugged.
- Water is turned off.
- Hot and cold hoses are reversed.
- Inlet hose is kinked.
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- Plug in power cord.
- Turn timer knob to the right slightly and pull to start.
- Clean screens.
- Turn on water.
- Reverse hoses.
- Straighten hoses.
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| Washer stops |
- Power cord not plugged in.
- No power at plug.
- Fuse blown or circuit breaker open.
- Using an extension cord.
- Timer dial is not lined up.
- Timer knob not pulled out.
- Washer at pause in Permanent Press cycle (approx. 2 minutes).
- Machine is overloaded.
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- Plug in power cord.
- Check electrical source or call electrician.
- Replace fuse or reset circuit breaker.
- Do not use extension cords.
- Turn timer to the right slightly and pull to start.
- Set and pull out knob.
- Allow cycle to continue.
- Wash smaller loads.
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| Agitator operation |
- The top of the agitator moves only in one direction.
- The top of the agitator is loose.
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- This is normal.
- This is normal.
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| Water level seems too low or washer not completely filling |
- The top of the agitator is much higher than the highest water level.
- Tub is pulled forward when unloading.
- Tub moves.
- Unit not level.
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- This is normal.
- Push tub to center before starting.
- This is normal.
- Ensure front feet are installed and nuts tightened. Level washer.
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| Residue or lint on load |
- Improper sorting.
- Overloading.
- Paper or tissue in pockets.
- Not enough detergent.
- Detergent not dissolving.
- Wash water colder than 70°F (21°C).
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- Sort lint givers from lint takers. Sort by color.
- Wash smaller loads.
- Clean out pockets before washing.
- Use enough detergent.
- Use wash water warmer than 70°F (21°C).
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| Tearing |
- Overloading. Improper use of washer.
- Improper use of chlorine bleach.
- Sharp items not removed from pockets; fasteners not fastened.
- Items damaged before washing.
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- Wash smaller loads.
- Do not pour bleach directly on load. Wipe up spills.
- Clean out pockets before washing. Zip zippers.
- Mend rips and broken threads.
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| Stains on load |
- Improper use of fabric softener.
- Iron (rust) in water.
- Under use of detergent causing soil to be redeposited.
- Dye transfer due to not sorting loads properly.
- Dye transfer due to not unloading washer promptly.
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- Dilute fabric softener and add to rinse.
- Install an iron filter.
- Use enough detergent.
- Sort dark clothing from whites and lights.
- Unload washer promptly.
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| Load is wrinkled |
- Not removing load promptly.
- Wrong cycle for fabrics being washed.
- Overloading.
- Wash water not warm enough to relax wrinkles. Using warm rinses.
- Hoses reversed.
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- Unload washer promptly.
- Use Permanent Press cycle or cycle with low spin.
- Wash smaller loads.
- Use warm or hot wash water. Use cold rinse water.
- Reverse hoses.
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| Load is tangled/twisted |
- Overloading.
- Clothes wrapped around agitator.
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- Wash smaller loads.
- Do not wrap items around agitator.
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| Clogged dispensers or bleach leaking. |
- Not diluting softener.
- Use of color safe bleach in chlorine bleach dispenser.
- Improper use of chlorine bleach.
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- Dilute fabric softener.
- Add color safe bleach to basket.
- Measure bleach before adding. Wipe up spills.
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| Gray whites, dingy colors. |
- Dye transfer.
- Wash temperature too low.
- Not enough detergent.
- Hard water.
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- Sort dark clothes from whites and lights.
- Use hot or warm washes.
- Use more detergent for heavy soils or hard water.
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