Brand: KitchenAid
Category: Dishwasher
Document Type: Manual
Language: EN
Brand: KitchenAid
Category: Dishwasher
Document Type: Manual
Language: EN
Uploaded: Nov. 21, 2025, 6:43 p.m.
Manual Publish Date: 2004
Two-year full warranty on parts and labor for defects in materials or workmanship.
| PROBLEM | POSSIBLE CAUSE AND RECOMMENDED PROCEDURES |
| Poor wash performance |
SPRAY ARM HAS STOPPED ROTATING • One of the items has fallen through the basket and jammed the spray arm. • Filter plate, drain filter, or drain filter access panel is not installed correctly, causing the spray arm to jam. |
| Coffee/tea stains left in cups |
RACKS OVERLOADED/INCORRECTLY LOADED • Advise customer of correct loading. WRONG WASH CYCLE SELECTION • Advise customer about lower water temperatures in Normal and Quick Clean cycles. Use High Temp option. |
| Water spots deposited on dishware |
NOT ENOUGH DETERGENT BEING USED • Fill detergent cup to the top; also fill prewash cup. • Run on Normal or Heavy cycle with High Temp option. UPPER RACKS OVERLOADED Water cannot reach upper racks. Advise customer of correct loading. |
| White film deposited on dishware* |
NOT ENOUGH/NO RINSE AID BEING USED • Use rinse aid; increase rinse agent setting (4 or 5 indicator lights). • Run on Normal or Heavy cycle with High Temp option. NOT ENOUGH DETERGENT BEING USED • Fill detergent cup to the top; also fill pre-wash cup. • Run on Normal cycle with High Temp option. MINERAL BUILDUP FROM HARD WATER • Use a detergent additive designed for use in hard water areas or fit a water softener to the incoming water supply. |
* Once this film has formed on dishware it cannot be removed by normal washing. Remove film by soaking dishware in a solution of white vinegar and water. Follow procedures above to prevent reoccurrence.