Brand: KENWOOD
Category: Oven
Document Type: Manual
Language: EN
Manual for K25MSS10
Uploaded: Nov. 21, 2025, 8:46 p.m.
Warranty Information
DSG Retail Limited is responsible for after sales service.
Basic Microwave Operation
This microwave allows for various cooking functions. To begin, press the 'Time' pad and enter the desired cooking duration using the numeric pads. Next, select the power level by pressing the 'Power' pad and then a numeric pad (P10 for 100%, P8 for 80%, etc.). Finally, press 'Start' to begin cooking. The 'Express' pad offers quick start cooking for 15 or 30 seconds. You can also set up 'Two-Stage Cooking' or 'Delay Start Cooking' for more complex meal preparations. Defrosting can be done by weight or time using the dedicated defrost pads. The 'Cancel' pad stops the cooking process or clears settings.
Troubleshooting and error codes
| Q. | Question | A. | Answer |
| 1 | Why doesn't the food seem to cook? | Check that: |
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| 2 | Why does the food seem undercooked or overcooked? | Check that: |
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| 3 | How can I stop eggs from popping? | When you cook or poach eggs in the microwave, the yolk can sometimes pop as steam builds up inside it. You can stop the egg from popping by piercing the yolk with a toothpick before cooking. Never cook eggs that are still in their shells. | |
| 4 | Why is it so important that I allow standing time after cooking? | With microwave cooking, many foods build up enough heat inside them to continue cooking even after they have been taken out of the oven. Microwave cooking works from the outside of food inwards, standing time lets you cook the centre of the food just right without the outside being overcooked. | |
| 5 | Why does my oven sometimes take longer to cook than it says in the recipe? | First check that the oven was set just as the recipe said. Cooking times and heat settings are suggestions to help prevent overcooking but differences in the weight, size, shape and starting temperature of food will all affect how long it takes to cook – just as it does with a conventional oven. Use your judgement along with the recipe to check whether the food has been cooked properly. | |
| 6 | Why do I get condensation on the inside of the oven door? | Condensation is perfectly normal, especially when you are cooking food with a high moisture content such as potatoes. | |
| 7 | Does the microwave energy get through the window on the door? | No. The door has a special metal screen with holes in that lets you see inside but stops microwave energy from getting out. | |
| 8 | Steam comes out of the side of the door and vents. Can microwave energy get out too? | No. The door and vents are carefully designed to let steam out during cooking but keep microwave energy in. The gaps are not big enough for microwave energy to escape. | |
| 9 | What happens if the microwave is switched on while the oven is empty? | The microwave will be damaged. Do not switch the microwave on when there is nothing inside the oven. It is a good idea to keep a cup of water in the oven just in case someone accidentally starts the microwave. | |
| 10 | Why doesn't the oven light illuminate? | Open the door. If the light does not illuminate, the bulb has probably blown. Call a qualified technician – do not try to change the bulb yourself. | |
| 11 | There are sparks inside the oven when I use the microwave. Will this cause any damage? | Yes. Make sure that you are not using any metal utensils and that your containers don't have a metal trim. You must not use metal in your microwave, except foil, when you cook. | |
| 12 | Light is showing through the vents and door. Does this mean the microwave energy can escape? | No. It is normal for the light to be visible and is nothing to be concerned about. | |
| 13 | Why do I get interference on my TV and radio when I use the microwave? | Microwave ovens use radio waves similar to those received by TVs and radios. You can lessen the interference by moving your microwave further away from the TV or radio. |