Manual for K23CM13E

Manual for K23CM13E

Brand: KENWOOD

Category: Oven

Document Type: Manual

Language: EN

Uploaded: Nov. 21, 2025, 7:53 p.m.

Manual Publish Date: 2013-07-18

Warranty Information

DSG Retail Limited is responsible for after sales service.

General Safety

  • Switch off and unplug before fitting or removing parts/attachments, after use and before cleaning.
  • Keep your fingers away from moving parts and fitted attachments.
  • Never use a damaged appliance.
  • Never operate the appliance when it is empty.
  • Keep the mains cord out of reach from children.
  • Keep the unit, mains cord and plug away from water.
  • Never exceed the maximum capacities.
  • Take care when lifting this appliance as it is heavy.
  • This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.
  • Keep the appliance and its cord out of reach of children less than 8 years.
  • Only use the appliance for its intended domestic use.

Microwave Use

  • This microwave is not intended for commercial use.
  • It should never be used for drying clothes or for other non-food purposes.
  • This microwave can only be used indoors in a dry, well ventilated area.
  • Do not place the microwave in a cabinet.
  • Install or locate this oven only in accordance with the installation instructions provided.
  • The microwave should not be left unattended when in use.
  • To prevent high moisture content gathering inside the microwave cavity, open the door immediately after the cooking function has stopped to allow steam to escape.
  • Only use utensils that are suitable for microwave use.
  • Care should be taken when using paper, plastic, wooden or other combustible materials in the microwave as they can catch fire.
  • Oil & fat for deep frying should not be heated in the microwave.
  • Only use cling film designed for microwave use.
  • Only heat popcorn that has been designed for microwave use.
  • Do not operate the microwave empty.
  • Do not attempt to operate this oven with the door open.
  • Do not obstruct the unit's front or door, or allow soiling or cleaner residue to accumulate on sealing surfaces.

Cooking Use

  • Be careful when first using this microwave as it may cook faster than expected.
  • Do not leave the microwave unattended during use.
  • Take care when cooking food with a high sugar or fat content.
  • Do not overcook food.

Troubleshooting and error codes

questions answers
Why is the food not cooked? Check if:
  • The cooking time has been set.
  • The door is closed.
  • The electrical socket is not overloaded and the fuse has not blown.
Why is the food undercooked or overcooked? Check if:
  • The correct cooking time has been set.
  • The correct power level has been set.
How do I prevent eggs from exploding? When preparing scrambled eggs, the yolk can sometimes explode due to steam formation. To prevent eggs from exploding, prick the yolk with a toothpick before cooking. Never cook eggs in their shells.
Why do I have to wait a while after cooking is finished? Microwave cooking generates enough heat within many foods to continue cooking after removal from the microwave. Heated food will continue to cook after the cooking cycle has finished, so letting foods stand allows for even cooking and heat distribution.
Why does my cooking time sometimes take longer in the microwave than stated in the recipe? First, check if the microwave is set as stated in the recipe. Settings for cooking times and heating are recommendations that help prevent overcooking, but differing weights, sizes, shapes, and initial temperatures of food will affect the cooking time, just as with a conventional oven. In addition to the recipe, use your own judgment to check if the food is cooked properly.
Why is there condensation on the inside of the door? Condensation is normal, especially when cooking food with a high water content, such as potatoes.
Can microwave energy penetrate through the window in the door? No. The transparent door panel is made of sheet metal with holes, which allow you to see inside but do not allow radiation to pass through.
Steam is escaping from the sides of the door and vents. Can microwave radiation also escape? No. The door and vents are carefully designed to allow steam to escape during cooking, but to keep microwave radiation inside the cabinet.
What happens if I turn on the microwave when it is empty? The microwave will be damaged. Do not switch on the microwave if there is nothing inside. It is advisable to leave a cup of water in the microwave in case someone accidentally switches on the microwave.
Why does the interior light not come on? Open the door. If the light does not come on, the bulb is probably burnt out. Call a qualified technician – do not attempt to replace the bulb yourself.
When I use the microwave, I see sparks inside. Could this damage the microwave? Yes. Make sure you do not use metal dishes or containers with metal decoration. You must not use metal objects (except aluminum foil) in the microwave during cooking.
Light is visible through the vents and the door. Does this mean microwave energy can also escape? No. Light leakage is normal and not a cause for concern.
Why is my television and radio reception interfered with when I use the microwave? Microwave ovens use radio waves similar to those received by TV and radio receivers. You can reduce this interference by moving the microwave oven further away from your television or radio.
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