Brand: KENWOOD
Category: Oven
Document Type: Manual
Language: EN
Brand: KENWOOD
Category: Oven
Document Type: Manual
Language: EN
Uploaded: Nov. 21, 2025, 8:18 p.m.
DSG Retail Limited is responsible for after sales service.
| Q. Why doesn't the food seem to cook? | Check that: the cooking time has been set, the door is closed, the power socket is not overloaded causing the fuse to blow. |
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| Q. Why does the food seem undercooked or overcooked? | Check that: the correct cooking time has been set, the correct power setting has been used. |
| Q. How can I stop eggs from popping? | Pierce the yolk with a toothpick before cooking. Never cook eggs that are still in their shells. |
| Q. Why is it so important that I allow standing time after cooking? | Many foods continue cooking after removal from the oven; standing time allows the center to cook without overcooking the outside. |
| Q. Why does my oven sometimes take longer to cook than it says in the recipe? | Check settings, and consider differences in food weight, size, shape, and starting temperature. Use judgment. |
| Q. Why do I get condensation on the inside of the oven door? | Condensation is normal, especially when cooking high-moisture foods like potatoes. |
| Q. Does the microwave energy get through the window on the door? | No. A special metal screen prevents microwave energy escape. |
| Q. Steam comes out of the side of the door and vents. Can microwave energy get out too? | No. The door and vents are designed to let steam out but contain microwave energy. |
| Q. What happens if the microwave is switched on while the oven is empty? | The microwave will be damaged. Keep a cup of water in the oven as a precaution. |
| Q. Why doesn't the oven light illuminate? | The bulb may have blown. Call a qualified repairer; do not change it yourself. |
| Q. There are sparks inside the oven when I use the microwave. Will this cause any damage? | Yes. Ensure no metal utensils or containers with metal trim are used. Only use foil when cooking. |
| Q. Light is showing through the vents and door. Does this mean the microwave energy can escape? | No. This is normal and not a cause for concern. |
| Q. Why do I get interference on my TV and radio when I use the microwave? | Microwave ovens use radio waves. Moving the microwave further from the TV/radio may help. |