Manual for JY-HM360AG

Manual for JY-HM360AG

Brand: JVC

Category: Camcorder

Document Type: Manual

Language: EN

Uploaded: Aug. 10, 2025, 12:37 a.m.

  • Charging the Battery: Connect the supplied AC adapter to the camera and a power outlet. The POWER/CHG lamp indicates charging status.
  • Inserting SD Card: Open the SD card cover, insert the card with the notched corner pointing up, and close the cover.
  • Configuring Initial Settings: Power on the camera. Follow the on-screen prompts to set the date/time and perform self-diagnosis.
  • Basic Shooting: Supply power, insert an SD card, turn on the camera, adjust the monitor/viewfinder, and configure system settings. Press the REC button to start recording.
  • Using Scene Select: Use the SCENE SELECT switch to choose preset shooting modes (A or B) and adjust settings within those modes.
  • Playing Recorded Clips: Use the playback buttons on the side control panel to play back recorded clips.
  • Connecting to PC: Connect the camera to a PC via USB to load, manage, and edit clips.
  • Display Screens: The camera offers various display screens (Media Display, Status Screen) to show media status, settings, and warnings.

Troubleshooting and error codes

Symptom Action
Power does not turn on.
  • Is the AC adapter properly connected?
  • Is the battery charged?
  • Is the power turned on immediately after it is turned off? Make sure to wait for an interval of at least 5 seconds before turning on the power again.
Unable to start recording.
  • Is the record trigger button/lock switch on the handle turned on?
  • Is the write-protect switch of the SD card turned on? Make sure that the write-protect switch is turned off.
  • Is the camera recorder set to the Camera mode? Use the [MODE] selection button to switch to the Camera mode.
  • Is the SD card inserted compatible with the recording format?
  • Is the camera recorder set to the Camera mode? Use the [MODE] selection button to switch to the Camera mode.
Camera image is not output on the LCD monitor and viewfinder screen.
  • Is the selected clip a playable clip? Playback is not possible if the clip has a different video format setting.
Playback does not start after selecting a clip thumbnail and pressing the Set button (●). Readjust the brightness of the LCD monitor and viewfinder.
  • Is the iris closed?
  • Is the shutter speed setting too high?
  • Is the amount of peaking too little? Use the [PEAKING +/-] button to adjust the contour for the LCD monitor and the viewfinder screen.
Images on the LCD monitor and viewfinder screen appear dark or blurred.
  • Is the [CH1/CH2 AUTO/MANUAL] switch set to "AUTO"?
  • Is the [FULL AUTO ON/OFF] switch set to "ON"?
  • Is the [FULL AUTO ON/OFF] switch set to "ON", and [A/V Set] → [Audio Set] → [Audio On FULL AUTO] set to "Auto"?
The [CH1/CH2] recording level adjustment knob does not work.
  • Is the write-protect switch of the SD card turned on? Make sure that the write-protect switch is turned off.
SD card cannot be initialized (formatted).
  • Is the battery too old?
Battery alarm appears even after loading a charged battery.
  • Even in Camera mode or Media mode, the time code and user's bit may not be displayed depending to the type of display.
  • Is [LCD/VF] → [Display Settings] → [TC/UB] set to "Off"? To display the time code or user's bit, set it to "TC” or “UB”.
The time code and user's bit are not displayed.
  • The date and time are only displayed on the Display 1 and Display 2 screens in the Camera mode (during shooting).
  • Is [System] → [Record Set] → [Time Stamp] set to "On"? To display the date and time, set it to "Off".
The date and time are not displayed.
  • Is the LCD monitor used with [LCD/VF] → [LCD + VF] set to "Off"?
Incorrect display on the viewfinder. The recordable time may be shorter depending on the shooting conditions or the subject.
The actual recording time is shorter than the estimated time.
  • Is the [TC IN/OUT] switch correctly set?
  • Set [System] → [Record Set] → [Record Format] → [Frame & Bit Rate] such that the two camera recorders have the same frame rate.
The two camera recorders are not synchronized even though the time codes have been synchronized. ( on the Slave device is not displayed.)
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