Brand: JVC
Category: Camcorder
Document Type: Manual
Language: EN
Brand: JVC
Category: Camcorder
Document Type: Manual
Language: EN
Uploaded: Aug. 10, 2025, 12:35 a.m.
Beginner's Guide:
Useful Shooting Techniques:
Getting Started:
| Category | Problem | Solution |
|---|---|---|
| Battery Pack | Unable to turn on the power when using the battery pack. | Recharge the battery pack. If the terminal is dirty, wipe it. Use JVC battery packs. |
| Battery Pack | Short usage time even after charging. | Battery may be deteriorating. Replace the battery pack. |
| Battery Pack | Unable to charge the battery pack. | When fully charged, the lamp does not flash. If the terminal is dirty, wipe it. Use original battery packs. |
| Battery Pack | The remaining battery display is not correct. | May not be displayed correctly when AC adapter is connected, or after prolonged use in extreme temperatures, or with repeated charging. |
| Recording | Recording cannot be performed. | Check the recording mode switch. Set to recording mode with the (Play) Button. |
| Recording | Recording stops automatically. | Stops after 12 consecutive hours or if the unit overheats to protect the circuit. Wait and restart. |
| Recording | The continuous shooting speed of still images is slow. | May be due to repeated use, SD card, or recording conditions. |
| Recording | The focus is not adjusted automatically. | Adjust focus manually in dark or low-contrast scenes. Clean the lens. Cancel manual focus if needed. |
| Recording | Digital zoom does not work. | Digital zoom is not available in still image mode or time-lapse shooting. Check ZOOM setting in the menu. |
| Card | Cannot insert the microSD card. | Ensure it is inserted in the correct direction. |
| Card | Unable to copy to microSD card. | Set media settings correctly. Format the card if it was used on other devices. |
| Playback | Sound or video is interrupted. | Interruption at connecting sections between scenes is normal. |
| Playback | The same image is displayed for a long time. | Replace the microSD card. Execute "FORMAT SD CARD" in media settings. |
| Playback | The motion is choppy. | Replace the microSD card. Execute "FORMAT SD CARD" in media settings. |
| Playback | Cannot find a recorded video. | Cancel group/date search. Check "REC MEDIA" settings. Select "PLAYBACK MPG FILE". |
| Playback | No date/time display. | Set "ON-SCREEN DISPLAY" and "DISPLAY ON TV" settings. |
| Playback | Images are projected vertically on the TV. | Set "VIDEO OUTPUT" to "4:3". Adjust TV screen. |
| Playback | The image displayed on TV is too small. | Set "VIDEO OUTPUT" to "16:9". |
| Playback | Unable to delete file. | Protected files cannot be deleted. Release protection first. |
| Playback | Unable to play back DVD with title. | Title may not play back if connected to a DVD writer. |
| PC | Unable to copy files to the PC's HDD. | Connect USB correctly. Install "Everio MediaBrowser" software. Ensure enough free space on PC HDD. Still images cannot be recorded to disk using the software. |
| PC | Unable to copy files to DVD with a PC. | Requires a recordable DVD drive. |
| PC | Cannot upload the file to YouTube. | Check YouTube account. Uploads limited to 10 minutes. File format conversion for YouTube is not supported on this unit. |
| PC | Cannot export the file to iTunes. | Refer to the help file of "Everio MediaBrowser" software. |
| Screen/Image | The LCD monitor is difficult to see. | May be difficult to see in bright areas like direct sunlight. |
| Screen/Image | A band or a ball of bright light appears on the LCD monitor. | Change viewing direction to prevent light source from coming into view. This is not a malfunction. |
| Screen/Image | The recorded subject is too dark. | Use backlight compensation, "LIGHT", "NIGHT EYE", or "GAIN UP". Adjust "BRIGHTNESS ADJUST" to "+". |
| Screen/Image | The recorded subject is too bright. | Set backlight compensation to "OFF". Adjust "BRIGHTNESS ADJUST" to "-". |
| Screen/Image | The color looks strange. | Wait for natural colors. Set "WHITE BALANCE" to "MANUAL" and select appropriate preset or adjust "MWB". |
| Other Problems | The slider and operation buttons do not work. | Touch with fingers, not fingernails or gloves. Displays may not respond even if touched. |
| Other Problems | The unit operates slowly when switching modes or power. | Copy files to computer and erase from unit if many files are present. |
| Other Problems | The image is grainy. | Occurs when using digital zoom. |
| Other Problems | The unit heats up. | Normal operation. Unit may become warm with extended use. |
| Other Problems | Make a backup of important recorded data | Recommended to copy data to DVD or other media. JVC is not responsible for lost data. |
| Error Message? | CHECK LENS COVER | Open the lens cover. |
| Error Message? | SET DATE/TIME! | Connect AC adapter, charge battery, and set clock. If message persists, clock battery is exhausted. |
| Error Message? | COMMUNICATION ERROR | Reconnect USB cable. Turn unit and devices off/on. Reattach battery pack. |
| Error Message? | FORMAT ERROR! | Check procedure, perform again. Turn unit off/on. |
| Error Message? | DATA DELETION ERROR | Check procedure, perform again. Turn camcorder off/on. |
| Error Message? | HDD ERROR! | Turn unit off/on. If problem persists, back up files and format HDD. |
| Error Message? | MEMORY CARD ERROR! | Turn unit off/on. Remove and re-insert microSD card. Clean terminals. If problem persists, back up files and format SD CARD. |
| Error Message? | NOT FORMATTED | Select "OK", then "YES" to format. |
| Error Message? | RECORDING FAILURE | Turn unit off/on. |
| Error Message? | CANNOT TAKE MORE STILL IMAGES AT THE MOMENT | Stop video recording before taking still images. Adjust "VIDEO QUALITY" setting if it is "ECONOMY". |
| Error Message? | VIDEO MANAGEMENT FILE IS DAMAGED, RECOVERY IS REQUIRED TO RECORD/PLAYBACK, RECOVER? | Select "OK" to restore. Videos that cannot be restored may be playable with "PLAYBACK MPG FILE". |
| Error Message? | UNSUPPORTED FILE! | Use files recorded with this unit. |
| Error Message? | THIS FILE IS PROTECTED | Switch off "PROTECT/CANCEL" function in "EDIT" menu. |
| Error Message? | POWER IS OFF, OR USB DEVICE IS UNSUPPORTED | Turn on USB device. Connect AC adapter to DVD writer. |
| Error Message? | INSUFFICIENT AVAILABLE SPACE | Delete files, move files to PC, or replace microSD card. |
| Error Message? | MAXIMUM QUANTITY RECORDING FOLDERS/FILES HAS BEEN REACHED | Move files to PC, then select "FILE + MANAGEMENT NO" to format. |
| Error Message? | NUMBER OF FOLDERS OVERFLOW | Move files to PC, then select "FILE + MANAGEMENT NO" to format. |
| Error Message? | FILE QUANTITY LIMIT EXCEEDED | Move files to PC, then select "FILE + MANAGEMENT NO" to format. |
| Error Message? | PLAYLIST QUANTITY EXCEEDS LIMIT | Reduce playlist to 99 files or less. |
| Error Message? | INSERT DISC/CHANGE DISC | Check and reset DVD, or replace disc. |
| Error Message? | CAMERA TEMPERATURE IS TOO COLD KEEP CAMERA POWER ON PLEASE WAIT | Leave unit on in a warm place. If warning persists, move to a warm place and turn on again. |
| Error Message? | NO FILES | Check "REC MEDIA" settings. |
| Error Message? | NO REGISTERED EVENT SCENES | Set the event. |
| Error Message? | NO REGISTERED SCENES IN PLAYLIST SOME SCENES MAY NOT PLAY BACK | Delete playlist and create a new one. |