Brand: JVC
Category: Camcorder
Document Type: Manual
Language: EN
Brand: JVC
Category: Camcorder
Document Type: Manual
Language: EN
Uploaded: Nov. 21, 2025, 8:03 p.m.
Manual Publish Date: 2010-01-01
| Problem | Possible Cause/Solution |
|---|---|
| Battery Pack | |
| Unable to turn on the power when using the battery pack. | Recharge the battery pack. Clean terminals. Use only JVC battery packs. |
| Short usage time even after charging. | Battery deterioration. Replace with a new one. |
| Unable to charge the battery pack. | Battery fully charged (lamp does not flash). Clean terminals. Use original battery pack. |
| The remaining battery display is not correct. | Not displayed when AC adapter is connected. May be incorrect after prolonged use in extreme temperatures or repeated charging. |
| Recording | |
| Recording cannot be performed. | Check the switch. Set to recording mode using the (Play) Button. |
| Recording stops automatically. | Unit stops after 12+ consecutive hours for circuit protection. Turn off, wait, then restart. |
| The continuous shooting speed of still images is slow. | Repeated use can slow speed. SD card or recording conditions may affect speed. |
| The focus is not adjusted automatically. | Adjust focus manually in dark or low-contrast situations. Wipe the lens. Cancel manual focus in the recording menu. |
| Digital zoom does not work. | Not available in still image recording mode. Not available in time-lapse shooting. Set "ZOOM" to "90x/DIGITAL" or "800x/DIGITAL". |
| Card | |
| Cannot insert the microSD card. | Ensure correct orientation. |
| Unable to copy to microSD card. | Set media settings. Format card if previously used on other devices. |
| Playback | |
| Sound or video is interrupted. | Interruption may occur at scene connections; not a malfunction. |
| The same image is displayed for a long time. | Replace microSD card. Execute "FORMAT SD CARD". |
| The motion is choppy. | Replace microSD card. Execute "FORMAT SD CARD". |
| Cannot find a recorded video. | Cancel group display/date search. Check "REC MEDIA FOR VIDEO"/"IMAGE". Use "PLAYBACK MPG FILE" for damaged files. |
| No date/time display. | Set "ON-SCREEN DISPLAY" and "DISPLAY ON TV" accordingly. |
| Images are projected vertically on the TV. | Set "VIDEO OUTPUT" to "4:3". Adjust TV screen. |
| The image displayed on TV is too small. | Set "VIDEO OUTPUT" to "16:9". |
| Unable to delete file. | Protected files cannot be deleted. Release protection. |
| Unable to play back DVD with title. | Title may not play back when connected to a DVD writer. |
| Editing/Copying | |
| Unable to dub to a Blu-ray recorder. | Use AV cable, not USB. |
| Unable to create DVD with a DVD writer. | Ensure USB cable is connected correctly. |
| Unable to copy still images with a DVD writer. | Copy to PC. |
| CREATE DVD menu does not disappear. | Ensure USB cable is disconnected. |
| Unable to turn off the CREATE DVD menu. | Turn off unit and DVD writer, or remove AC adapter. |
| PC | |
| Unable to copy files to the PC's HDD. | Connect USB cable. Install "Everio MediaBrowser" software. Ensure sufficient PC HDD space. Still images cannot be recorded to disk via software. |
| Unable to copy files to DVD with a PC. | Requires a recordable DVD drive on PC. |
| Cannot upload the file to YouTube. | Check YouTube account. Upload recording limited to 10 mins. File conversion not done on unit. Refer to software help file. |
| Cannot export the file to iTunes. | Refer to software help file. |
| Screen/Image | |
| The LCD monitor is difficult to see. | May be difficult in bright sunlight. |
| A band or a ball of bright light appears on the LCD monitor. | Change unit direction to avoid light source; not a malfunction. |
| The recorded subject is too dark. | Use Backlight Compensation, "LIGHT", "NIGHT EYE", "GAIN UP", or adjust "BRIGHTNESS ADJUST" to "+". |
| The recorded subject is too bright. | Turn off Backlight Compensation. Adjust "BRIGHTNESS ADJUST" to "-". |
| The color looks strange. | Wait for colors to stabilize. Set "WHITE BALANCE" to "MANUAL" or adjust accordingly. |
| Other Problems | |
| The slider and operation buttons do not work. | Touch with fingers, not fingernails or gloves. |
| The unit operates slowly when switching between video mode and still image mode, or when switching the power on or off. | Copy files to computer and erase from unit. |
| The image is grainy. | Digital zoom enlarges image digitally. |
| The unit heats up. | Normal; unit may become warm with prolonged use. |
| Make a backup of important recorded data | Copy important data to DVD or other media. JVC not responsible for lost data. |