Brand: HP
Category: Computer
Document Type: Manual
Language: EN
Brand: HP
Category: Computer
Document Type: Manual
Language: EN
Uploaded: Nov. 21, 2025, 7:21 p.m.
Manual Publish Date: 2011-06-01
Warranty information is not explicitly stated with a period but refers to specific warranty statements accompanying products and services.
| Common Problem | Possible Cause | Solution |
|---|---|---|
| No image displayed | Monitor is not powered on. | Press the monitor power button. |
| Monitor brightness and contrast are set too low. | Adjust brightness and contrast settings using the OSD. | |
| Video cable is not connected correctly. | Ensure the video cable is securely connected to both the monitor and the computer. | |
| Computer is not powered on. | Press the computer power button. | |
| No image displayed or wrong image displayed | Incorrect input selected. | Press the Source button on the monitor to select the correct input. |
| Screen image is not the correct size or is mispositioned. | Monitor is not set to optimum resolution. | Set the monitor to its optimum resolution as specified in the technical specifications. |
| Graphics card is not set to optimum resolution. | Adjust the display resolution in the computer's operating system. | |
| Flickering screen | Refresh rate is too low. | Set the monitor to the recommended refresh rate (typically 60 Hz) in the computer's display settings. |
| Burn-in image (image retention) | Static image displayed for a prolonged period. | Activate a screen saver or turn off the monitor when not in use. (Note: Burn-in is not covered by warranty). |